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Windows 7: Windows Explorer Crashes on Right-Clicking

02 Jul 2015   #1

Windows 7 Pro SP1
Windows Explorer Crashes on Right-Clicking

Whenever I right-click on a folder in windows explorer, it crashes. I had searched once before for this issue and found a post elsewhere that said it was in the Context Handlers and to disable them...I did that and it was ok, but the problem comes back now. I don't know what to do.

My System SpecsSystem Spec
02 Jul 2015   #2

Windows 7 Ultimate x64 SP1

Check with CCleaner for tools - startup - context menu (disable what you want)

Also check this out - Windows can't stop your 'Generic volume' device
My System SpecsSystem Spec
02 Jul 2015   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Well you can get an Explorer crash dump and upload it if you like.

This worked for me and it also helped another forum member.

See the tutorial here:

Troubleshooting Explorer.exe Crashing Issues

Download the Registry Fix file but before you do anything else run Registry Editor and back up the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting

Right click "Windows Error Reporting" and choose "Export" and save it somewhere handy.

Then go to START> Run

then type services.msc into the run dialog box and press ENTER

Scroll down and check that the Windows Error Reporting Service is enabled. If it isn't - enable it.

Click your downloaded "Registry Fix" file - it's file name is WER_Explorer.reg and click Merge.


The next time Explorer crashes check for a dump file here:


Refer to the tutorial linked above to read the instructions on how to zip the dump file and attach it to your next post.

The problem is that it can be hard to pin down the cause sometimes but if you're lucky the crash dump will give us some ideas.
My System SpecsSystem Spec

02 Jul 2015   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Also in order to browse files and use your machine in the meantime try portable Explorer++

You can download it here: Get the correct version for your machine. I assume 64bit from your user name but your system specs don't show 64bit or 32bit unless I missed it.

If you extract to a folder somewhere handy you can pin the executable to the taskbar and run it from there.
My System SpecsSystem Spec

 Windows Explorer Crashes on Right-Clicking

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