Black Screen

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  1. zungul
    Posts : 176
    Windows 7 Ultimate x64
       New #1

    Black Screen


    Hi,

    I have PC with Windows 7 Ultimate x86.
    After restart all what I'm getting is a black screen and nothing else. I cannot even press F8 for:

    Last Good Know Configuration
    Safe Mode
    System Recovery Options

    When I use Windows 7 installation disc., The Startup Repair is giving me a message:

    Startup Repair cannot repair this computer automatically.

    With the System Recovery, I've got the following message.
    : problem signature:

    Problem event name: startup repair offline
    Problem signature 01: 6.1.7600.16385
    Problem signature 02: 6.1.7600.16385
    Problem signature 03: Unknown
    Problem signature 04: 21199026
    Problem signature 05: AutoFailover
    Problem signature 06: 7
    Problem signature 07: no root cause
    OS version: 6.1.7601.2.1.0.256.1

    Is there a way to solve this problem? I hope that someone is going to help me to solve this problem.
    I hope to hear something good from you guys.
    P.S.
    I tried different installation disc and there are no other hardware components connected through USB.
    Last edited by zungul; 03 Jul 2015 at 17:12.
      My Computer
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  3. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #2

    zungul said:
    Problem signature 01: 6.1.7600.16385
    Problem signature 02: 6.1.7600.16385
    Why was Service Pack 1 never applied?
      My Computer
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  4. zungul
    Posts : 176
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    No Idea.
    I installed this OS recently after cleaning my hard drive but everything was working perfectly until now.
      My Computer
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  6. zungul
    Posts : 176
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    Does anyone have any ideas how to fix it ?
    Last edited by zungul; 04 Jul 2015 at 16:37.
      My Computer
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  7. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #5

    Copy your data by booting to Linux Mint MATE or Copy & Paste - in Windows Recovery Console,

    then do a clean install Clean Install Windows 7
      My Computer
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  8. zungul
    Posts : 176
    Windows 7 Ultimate x64
    Thread Starter
       New #6

    and after Clean Install Windows 7 what I supposed to do not to loose my data ?
      My Computer
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  10. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #7

    I suggest you create 2 partitions, say, 100GB C (will be more than enough), and the rest for D. Install only Windows and programs to C. Games and your personal data to D.

    Then get a good external HDD with enough capacity, and make sure you do regular image backups of your C drive with Macrium free - Imaging with free Macrium
    For Games and data use a file sync program (I use FreeFileSync, others can recommend similar software too, see for yourself).
      My Computer
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  11. zungul
    Posts : 176
    Windows 7 Ultimate x64
    Thread Starter
       New #8

    Hi,

    Thanks for info which I'm going to use for my new Windows, but I was asking if there is any chance to not to lose my old data?
      My Computer
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  12. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #9

    Follow Windows Genuine and Activation Issue Posting Instructions
      My Computer
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  13. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #10

    As stated in post #5:

    Copy your data by booting to Linux Mint MATE or Copy & Paste - in Windows Recovery Console,

    then do a clean install Clean Install Windows 7

    You will need an external drive.
      My Computer
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