Win7 freezes completely when launching NFS Shift and others times.

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  1. Posts : 17
    Windows 7 64
       #1

    Win7 freezes completely when launching NFS Shift and others times.


    Hello, I am new to this forum, and I was not able to find the solution to my problem. My laptop running windows
    7 (x64) freezes entirely, everything just becomes frozen, the fan, the screen, the mouse doesn't move etc.. I do not believe it is the cpu temperature (btw this laptop has a AMD APU); however, I am concerned that it is my HDD. I've noticed this problem a few months ago but not when starting games. The laptop would completely freeze up when logging on to a user other than the main admin, and it still does this too. And it is not only NFS shift, but also race room racing experience, so without a doubt, it's not a corrupt game file etc... I have done SFC and CHDSK with no help. I also updated to the latest AMD catalyst Omega. Not only that but I did a full registry and malware scan, as well as updated everything windows needed to update! So after that I turned on task manager while loading the game up again, and instead of hearing the disc spin and cpu usage increase, the disc didn't sound like it was spinning up and then the cpu usage dropped from around 50% to 14%. The RAM was also being used up to about 3.14 GB out of 4GB. Then it froze like usual. Thanks a lot if you can help me!
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2
      My Computer


  3. Posts : 17
    Windows 7 64
    Thread Starter
       #3

    Did not work! any other suggestions??
      My Computer


  4. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #4

    Ok, try checking disk then Disk Check

    Then run cmd as admin: sfc /scannow

    After it is finished, run in cmd:
    Code:
    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\desktop\sfcdetails.txt
    And attach here - Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  5. Posts : 17
    Windows 7 64
    Thread Starter
       #5

    Yes I have already done that EDIt: oh, ok I'll post that.
      My Computer


  6. Posts : 17
    Windows 7 64
    Thread Starter
       #6

    is there a manual way to obtain the log because the command is not working :O
      My Computer


  7. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #7

    It is working, are you copy pasting or manually writing? It won't work if you paste in run. Make sure you open command prompt and paste there (right click paste).

    If you get an error, take a screenshot and post.
      My Computer


  8. Posts : 17
    Windows 7 64
    Thread Starter
       #8

    well i found the txt log theough opening notepad, do i just upload that file? or copy and paste it into a reply??
      My Computer


  9. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #9
      My Computer


  10. Posts : 17
    Windows 7 64
    Thread Starter
       #10

    The file was too big to be uploaded to seven forums, here it is on media fire CBS
      My Computer


 
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