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Windows 7: PC Freezes at widows splash screen:

22 Jul 2015   #1

Windows 7 Home Premium 32bit
PC Freezes at widows splash screen:

This problem started about 1 yr ago. My system would freeze at splash screen I would reboot and all good. The frequency intenseified and the reboots that would fix the issue before took several reboots. Running repair or restore did nothing to help. I ran chkdsk /r and there were 2 issues that could not be resolved. Read some fourms and the finding was that this was a symptom of a HD starting to fail. I had two new 2.5 500gb HDD which I did a fresh install of Windows 7 32bit. I installed security software Norton, and MB and Video software. When I rebooted the same issue. When the issue happens the HD light blinks as windows is loading but stops when the system freezes at the splash screen. I can reboot into safemode no issues.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name Me
System Manufacturer Gigabyte Technology Co., Ltd.
System Model P55-USB3
System Type X86-based PC
Processor Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, 2794 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. F2, 12/24/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name Me
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.50 GB
Available Physical Memory 2.26 GB
Total Virtual Memory 6.99 GB
Available Virtual Memory 5.66 GB
Page File Space 3.50 GB
Page File C:\pagefile.sys

My System SpecsSystem Spec
26 Jul 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome mate mate I see straight away a problem in that if I ma reading it right you have not got Service Pack 1 in the install the build should read 7601 not 7600 that was the old original build and the SP1 was a major update.

If you can get it to run for just a while go to Start type "msinfo32" (no quote marks) and then click on the highlighted blue box that comes up and then see what is in the window that opens - see pic

For my curiosity just how old is the machine and could you also run this ditty of mine for us too

Using HW Info


You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right handwindow select Sensors and scroll down to the power section where you will seewhat the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give awayyou are in the section for the rail voltages. There are other section titlesand one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/-of what is required or the machine will not work properly if at all.

See this for the rail voltage info,3061.html (Section 2.)

The original right hand window shows the machine running and ishandy for that but for looking at the components in some detail close it anduse the main left hand side panel



Open each small square with + in it on the section thecomponents are in and then click on the individual component/s (it will highlight in blue) - in the righthand side will appear all sorts of details including brands speeds and otheressential info that particular device. See pic for example.

Attached Thumbnails
PC Freezes at widows splash screen:-msinfo-sp1.png   PC Freezes at widows splash screen:-hw-info-desktop-psu.png  
My System SpecsSystem Spec
01 Aug 2015   #3

Windows 7 Home Premium 32bit

Thanks ICIT2LOL for the reply. Here is the info that you related to in your original reply. I am running 7601 SP1 and voltages look good. Tried several other things that were in some threads here. Accesschk and another software that was suggested here I forget the name bit nothing helped. So I re-imaged my 1tb HDD and had no further issues with screen freezing at the "windows startup screen". so even though the problem was not solved through a actual fix it was solved by a format and re-image..
My System SpecsSystem Spec


 PC Freezes at widows splash screen:

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