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Windows 7: Laptop will not boot.

23 Jul 2015   #1
skuggi

Windows 7 64bit
 
 
Laptop will not boot.

First, my apologies if I've posted this in the wrong section. Anyway, right after turning on my laptop and logging in I got a bsod. Now the laptop does not seem to want to boot. It has power and sounds like it turns on (fan comes on), but the screen stays black and the keyboard doesn't seem to come on either. I have tried the thing where you unplug power and remove the battery and hold down the power button for 15 seconds.
I guess I forgot to add that after the blue screen the laptop shut off. Also not sure if it matters but it had been in hibernation before the blue screen.


My System SpecsSystem Spec
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24 Jul 2015   #2
Laith

Windows 10 Professional x64
 
 

Oh man, this is a BSOD not "Blue Screen of Death" but "Black Screen of Death". This is the wrong section. I'm gonna bring an admin to move to the right section.
My System SpecsSystem Spec
24 Jul 2015   #3
skuggi

Windows 7 64bit
 
 

No, it was a blue screen followed by the laptop not fully coming on.
My System SpecsSystem Spec
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24 Jul 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you get to Advanced Boot Options (F8 menu right before Windows starting logo)? Or do you get no display at all after you push power button?
My System SpecsSystem Spec
24 Jul 2015   #5
skuggi

Windows 7 64bit
 
 

The only things that seem to come on is the fan and the cdrom thing. After leaving it alone for a few hours it came on and I tried to enter Startup repair but the screen froze and bits of blue became visible. It looked like it was trying to do A blue screen but froze before it could. It is now doing the same as earlier (no screen or Keyboard)
My System SpecsSystem Spec
24 Jul 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you remove the HDD and test it in another machine (attach as secondary and run HDD manufacturer's disgnostic tool and checkdisk on it)? Also try starting without hard disk and see if you can at least see BIOS.

I would also try running with only 1 RAM stick if there are 2.
Try without battery (AC adapter only) and only with battery too.
My System SpecsSystem Spec
24 Jul 2015   #7
Laith

Windows 10 Professional x64
 
 

Hm, re-install Windows. That's your best bet if BSODs come up before even starting up. This is probably due to csrss.exe or wininit.exe that is corrupt.
My System SpecsSystem Spec
24 Jul 2015   #8
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by Laith View Post
Hm, re-install Windows. That's your best bet if BSODs come up before even starting up. This is probably due to csrss.exe or wininit.exe that is corrupt.
Maybe, but it could be a hardware problem, so a suggestion to reinstall might be premature. Once we rule out a hardware problem, then a reinstall might be a viable course of action.
My System SpecsSystem Spec
24 Jul 2015   #9
gregrocker
Microsoft MVP

 

Can you boot the Win7 disk to browse into hard drive to see if files are intact? If so you can rescue them via
Copy & Paste - in Windows Recovery Console . Then Troubleshoot Windows 7 Failure to Start .

If disk won't boot, unplug hard drive and try again to see if hard drive is blocking the disk from booting.
My System SpecsSystem Spec
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 Laptop will not boot.




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