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Windows 7: Windows Explores sees folders and files, but applications do not.

24 Jul 2015   #1

Win 7
Windows Explores sees folders and files, but applications do not.

A problem I have been having for a few months. I can goto into windows explorer and see all of my folders and files like normal.

But when I am in any application and I select Open, the left side of the open panel screen will show the directory structure, but in the detail side of the panel, it is always blank. It will not show files or any sub folders no matter which folder on the left side of the sceen that I select. The only folder that will still display files and folders like normal within the open option is the 'Documents' folder.

The only way I can open any file in a applicaion is to goto Windows Explorer and find the file I want to open and double click the file and that will open it in the app that it should open it in. I can not open the file within the app using the 'open' option as I can not see the file.

This is the same issue if I am in Excel, wordpad, or even KEdit, etc.

The only way that I have had to fix this is to run a chkdsk process and select 'Scan for and attempt recovery of bad sectors'. I restart my pc and let this run over night and this will fix the problem for a few days but then it will come back and I will have to do it again. But the last few times I have done this it has not fixed the problem.

Any help would be appreciated. thanks.

My System SpecsSystem Spec
24 Jul 2015   #2

Win 7

Here are 2 print screens. The first is from windows explorer that shows a folder on my C: drive. You can see the sub folders and the files without problem. The 2nd print screen is from wordpad. When I try to open a file from this same folder, you can not see the sub folders or any of the files on the right side of the panel.

Windows Explores sees folders and files, but applications do not.-ps1.jpg

Windows Explores sees folders and files, but applications do not.-ps2.jpg

My System SpecsSystem Spec
24 Jul 2015   #3

Windows 7 Ultimate x64 SP1

Try another user account - User Account - Create
Also scan with Malwarebytes Anti-Malware free (enable rootkit scanning - Settings - detection)

Also select any folder that doesn't show in Open dialog and go into properties - security and see which accounts have what kind of permissions.
My System SpecsSystem Spec

24 Jul 2015   #4

Win 7

I installed and ran Malwarebytes and it found some issues with my registry. Cleaned up and re-booted and the issue looks to be fixed. I can now go into my apps and see folders and files when I select Open.

i will mark this as resolved.
thanks for the advice.
My System SpecsSystem Spec

 Windows Explores sees folders and files, but applications do not.

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