Random Black Screen on New PC

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  1. pekkalegend
    Posts : 7
    Windows 7 Home Premium 64bit
       New #1

    Random Black Screen on New PC


    I've just built my new PC. I was having some problems with Win7 installation because it kept black screening, but somehow got past it. But it now seems it moved onto my PC. It just randomly happens. I attempt to turn on my PC, but knowing I only have limited time (5-15 minutes until my monitor black screens, PC still running, so I have to restart my whole PC just to get it started again). Please help! I just built the PC yesterday, and installed Win7 yesterday also. But I tried it out today, and this happened.
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  3. Pauly
    Posts : 2,573
    Win7 Ultimate X64
       New #2

    Give us some more details on the issue and what you have tried to resolve it.

    I would start with checking temps of the machine from boot until issues to see if you can rule that out
    You could run furmark or similar to stress test the gfx and/or uninstall-reinstall gfx drivers or roll back to an older driver although if the machine was black screening during installation ie outside of windows environment then it wont be drivers and is more likely to be a hardware issue

    Check event viewer/windows logs for any repeat errors or entries leading up to problem
    May be worth manually getting a msinfo32 file from your machine and uploading to us to have a look we may be able to get some info from this
    Start>msinfo32>enter then save and upload
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  4. pekkalegend
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    Would I be able to RMA if this is a hardware issue?
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  6. pekkalegend
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       New #4

    If this was a hardware issue, what part do you expect has a hardware issue?
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  7. Pauly
    Posts : 2,573
    Win7 Ultimate X64
       New #5

    I would hazard a guess the machine is overheating or there is an issue with the gfx card but that's pure speculation until you do some testing
    Check temps and gfx as per post #2 and report back what you find it could simply be an error in construction like the gfx card not seated properly
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  8. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #6

    Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
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  10. pekkalegend
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       New #7

    I don't think it was overheating. CPU: 41 degrees Celsius, GPU: 33 degrees Celsius
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  11. pekkalegend
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       New #8

    Should I do a reinstall of windows 7? Or will it only make matters worse? Because last time, it would just black screen randomly while trying to download.
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  12. pekkalegend
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       New #9

    Please respond, I need help!!
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  13. Pauly
    Posts : 2,573
    Win7 Ultimate X64
       New #10

    Help us to help you, I have listed some things to try, let us now what you have done have not done
    What are your temps at idle/ temps at load - cpu and gfx

    Follow this and upload the files may give us some ideas whats going
    Blue Screen of Death (BSOD) Posting Instructions
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