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Windows 7: 4gb ram installed but 2.75gb useable?

26 Jul 2015   #1
macgig

Win 7 Pro, Mac OS Sierra
 
 
4gb ram installed but 2.75gb useable?

is this normal? just wondering. thanks. win 7 sp1, 32 bit


My System SpecsSystem Spec
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26 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

With 32bit you should be having 3.2GB total usable. Are your RAM matching brand/model?

Open Resource Monitor, switch to memory tab and post a screenshot with the bar showing. Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
26 Jul 2015   #3
macgig

Win 7 Pro, Mac OS Sierra
 
 

here is what I had in there: (hp g60 445dx is the laptop model)

1gb 2rx16 pc2 5300s samsung
2gb 2rx8 pc2 6400s kingston

now I have:

2gb 2rx8 pc2 6400s
2gb 2rx8 pc2 6400s


Attached Thumbnails
4gb ram installed but 2.75gb useable?-ram.jpg  
My System SpecsSystem Spec
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26 Jul 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Ok, this is usually happens when there is an incompatibility with RAM, configuration or just the wrong slots. Notice the Hardware reserved section (grey colored bar), do you have any settings for GPU memory within BIOS?

Try:
- loading defaults in BIOS, and make sure RAM are running at their specified specs (voltage and timings)
- if no go, try the other 2 slots (if there are)
My System SpecsSystem Spec
26 Jul 2015   #5
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Is this question for the iMac, the Dell, or the Compaq?

EDIT: Never mind, it's for the laptop. You clarified.

If it's for the Dell or Compaq, do you have integrated graphics in either of those? I suppose the laptop would have them. IIRC, integrated graphics can lower the amount of memory available to the system by between 256 and 384 (or more) MB. That would put you around 2.75 GB on a 32 bit system.
My System SpecsSystem Spec
26 Jul 2015   #6
macgig

Win 7 Pro, Mac OS Sierra
 
 

loading bios defaults now. their are only 2 slots so I cant move them to another slot.... restarting now..
My System SpecsSystem Spec
26 Jul 2015   #7
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Notice that 1282 MB of RAM is "Hardware Reserved".

It's the onboard graphics reserving some RAM for it's own use.
My System SpecsSystem Spec
26 Jul 2015   #8
macgig

Win 7 Pro, Mac OS Sierra
 
 

its an HP hp g60 445dx laptop. changing bios defaults did nothing.

still shows 4gb ram, 2.75gb useable. both ram chips at least match now, before they did not.
My System SpecsSystem Spec
26 Jul 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

Oh well, it was worth the try.
My System SpecsSystem Spec
26 Jul 2015   #10
macgig

Win 7 Pro, Mac OS Sierra
 
 

thanks for trying. guess it is what it is. :)

did not see any GPU settings in bios.
My System SpecsSystem Spec
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 4gb ram installed but 2.75gb useable?




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