Win 10 (from 7 Ultimate) upgrade wants to wipe all settings

Page 1 of 4 123 ... LastLast

  1. Posts : 79
    windows 7
       #1

    Win 10 (from 7 Ultimate) upgrade wants to wipe all settings


    When upgrading I get"windows version is on a not supported folder" and all other settings greyed out but clean install.
    My C drive is on a SSD.

    Using MediaCreation tool
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    Post a screenshot of Disk Management as described here Disk Management - Post a Screen Capture Image

    Do you have a clone of SSD? Perhaps old HDD still attached. Any dual booting?
    Attach. Screenshot of C too, maybe we can spot something.
      My Computer


  3. Posts : 79
    windows 7
    Thread Starter
       #3

    Old drive attached bit no operating system on it.
    Attached Thumbnails Attached Thumbnails Win 10 (from 7 Ultimate) upgrade wants to wipe all settings-capturfre.jpg  
      My Computer


  4. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #4

    The active bit on D may be causing the issue. Try removing Disk0 and booting with only SSD. If you can boot without any issues, try upgrading again without old drive attached.

    Later reattach the old drive and remove the active bit from partition D (old drive) as described in Partition - Mark as Inactive. You can also remove the System Reserved partition from old drive when all is done.
      My Computer


  5. Posts : 79
    windows 7
    Thread Starter
       #5

    Thanks a lot.
      My Computer


  6. Posts : 79
    windows 7
    Thread Starter
       #6

    booting ok.but same problem again
      My Computer


  7. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #7

    Post a screenshot of C please. Did you download a wrong bit version of the installer perhaps?

    What bit is your Windows and the installer you downloaded?
      My Computer


  8. Posts : 79
    windows 7
    Thread Starter
       #8

    Both 32
    Attached Thumbnails Attached Thumbnails Win 10 (from 7 Ultimate) upgrade wants to wipe all settings-capddture.jpg  
      My Computer


  9. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #9

    I have no idea what is going on for you, a Google search for the error only point back to this thread.

    Maybe an app is causing conflict? Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  10. Posts : 79
    windows 7
    Thread Starter
       #10

    I have also tried ISO DVD...I noticed that it wnt's to upgrade to 8.1...nothing mentioned about Win 10
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:30.
Find Us