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Windows 7: Unable to login to windows, black screen with only a mouse pointer.

01 Aug 2015   #1
pcwin

Windows 7 Home Premium 64 Bit
 
 
Unable to login to windows, black screen with only a mouse pointer.

My hard disk has bad sectors and I have encountered blue screen a few times

Today I start my PC and at the point where the windows login screen (the screen where it ask user to enter password to login Windows 7), the whole screen is black, I could only see my mouse pointer.
There is also one time after entering the login password, it just stay at the screen that display the text [Welcome] and the turning circle loading forever.

Q1 What can I do now?

Q2 Is there a way to save some of the files that are inside the disk? (maybe unplug the disk and put into another PC, or access through DOS ?)
Example of files I want to save
C:\Users\[windows username]\AppData\Roaming\Mozilla\Firefox\Profiles\
C:\Users\[windows username]\AppData\Roaming\Skype\


My System SpecsSystem Spec
.
01 Aug 2015   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

The best way is to plug the HD into another PC or a USB drive dock and pull the data that you want to save from the drive.
My System SpecsSystem Spec
Reply

 Unable to login to windows, black screen with only a mouse pointer.




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