Windows 7 black screen with cursor before welcome screen

acceleration3 · 05 Aug 2015

There has been this issue which has been bothering me for a while. Every time I try to boot up Windows 7, after the windows logo, a black screen with a visible and movable mouse cursor displays for about 30 seconds to 1 minute. After that it shows the welcome screen and boots normally. I have tried upgrading to Windows 10 recently and this delay increases even more with that OS, with a duration of 2-3 minutes.

Here's a list of the things I tried:

Disabling all startup services and programs, to no avail as this doesn't fix the issue.
Running an sfc scan.
Running chkdsk.
Defragging my disk.

And here's a list of probably relevant things:

I noticed that my Wi-Fi internet connection takes a while to connect, to the point where it's still trying for
about 30 seconds after booting to windows.
This issue persists in Safe Mode.
I have a dual-boot Windows 7 and Ubuntu.

My boot log:

Code:

 Service Pack 1 8  6 2015 05:14:20.375
Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\system32\drivers\ACPI.sys
Loaded driver \SystemRoot\system32\drivers\WMILIB.SYS
Loaded driver \SystemRoot\system32\drivers\msisadrv.sys
Loaded driver \SystemRoot\system32\drivers\pci.sys
Loaded driver \SystemRoot\system32\drivers\vdrvroot.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\compbatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\BATTC.SYS
Loaded driver \SystemRoot\system32\drivers\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\drivers\vmbus.sys
Loaded driver \SystemRoot\system32\drivers\winhv.sys
Loaded driver \SystemRoot\system32\DRIVERS\iaStor.sys
Loaded driver \SystemRoot\system32\drivers\atapi.sys
Loaded driver \SystemRoot\system32\drivers\ataport.SYS
Loaded driver \SystemRoot\system32\drivers\msahci.sys
Loaded driver \SystemRoot\system32\drivers\PCIIDEX.SYS
Loaded driver \SystemRoot\system32\drivers\amdxata.sys
Loaded driver \SystemRoot\system32\drivers\fltmgr.sys
Loaded driver \SystemRoot\system32\drivers\fileinfo.sys
Loaded driver \SystemRoot\System32\Drivers\Ntfs.sys
Loaded driver \SystemRoot\System32\Drivers\msrpc.sys
Loaded driver \SystemRoot\System32\Drivers\ksecdd.sys
Loaded driver \SystemRoot\System32\Drivers\cng.sys
Loaded driver \SystemRoot\System32\drivers\pcw.sys
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.sys
Loaded driver \SystemRoot\system32\drivers\ndis.sys
Loaded driver \SystemRoot\system32\drivers\NETIO.SYS
Loaded driver \SystemRoot\System32\Drivers\ksecpkg.sys
Loaded driver \SystemRoot\System32\drivers\tcpip.sys
Loaded driver \SystemRoot\System32\drivers\fwpkclnt.sys
Loaded driver \SystemRoot\system32\drivers\vmstorfl.sys
Loaded driver \SystemRoot\system32\DRIVERS\wd.sys
Loaded driver \SystemRoot\system32\drivers\volsnap.sys
Loaded driver \SystemRoot\System32\Drivers\spldr.sys
Loaded driver \SystemRoot\System32\drivers\rdyboost.sys
Loaded driver \SystemRoot\System32\Drivers\mup.sys
Loaded driver \SystemRoot\System32\drivers\hwpolicy.sys
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\system32\DRIVERS\amdkmpfd.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\system32\drivers\rdpencdd.sys
Loaded driver \SystemRoot\system32\drivers\rdprefmp.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\tdx.sys
Loaded driver \SystemRoot\system32\drivers\{f2f2c4d5-f6ac-4c21-8cea-257783669e49}Gw64.sys
Loaded driver \SystemRoot\system32\drivers\{c5e48979-bd7f-4cf7-9b73-2482a67a4f37}Gw64.sys
Loaded driver \SystemRoot\system32\drivers\afd.sys
Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\system32\DRIVERS\wfplwf.sys
Loaded driver \SystemRoot\system32\DRIVERS\pacer.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwififlt.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxUSBMon.sys
Loaded driver \SystemRoot\system32\DRIVERS\VBoxDrv.sys
Loaded driver \SystemRoot\system32\drivers\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\drivers\nsiproxy.sys
Loaded driver \SystemRoot\system32\drivers\mssmbios.sys
Loaded driver \??\C:\Windows\SysWOW64\drivers\HWiNFO64A.SYS
Loaded driver \SystemRoot\System32\drivers\discache.sys
Loaded driver \SystemRoot\system32\drivers\csc.sys
Loaded driver \SystemRoot\System32\Drivers\dfsc.sys
Loaded driver \SystemRoot\system32\DRIVERS\blbdrive.sys
Loaded driver \SystemRoot\system32\DRIVERS\tunnel.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmdag.sys
Loaded driver \SystemRoot\system32\DRIVERS\igdpmd64.sys
Loaded driver \SystemRoot\System32\drivers\dxgkrnl.sys
Loaded driver \SystemRoot\system32\DRIVERS\atikmpag.sys
Loaded driver \SystemRoot\system32\drivers\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\HECIx64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\Rt64win7.sys
Loaded driver \SystemRoot\system32\DRIVERS\bcmwl664.sys
Loaded driver \SystemRoot\system32\DRIVERS\vwifibus.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\drivers\wmiacpi.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\drivers\CompositeBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\mcvidrv.sys
Loaded driver \SystemRoot\system32\drivers\ksthunk.sys
Loaded driver \SystemRoot\system32\DRIVERS\teVirtualMIDI64.sys
Loaded driver \SystemRoot\system32\drivers\ScreamingBAudio64.sys
Loaded driver \SystemRoot\system32\drivers\mcaudrv_x64.sys
Loaded driver \SystemRoot\system32\DRIVERS\vrtaucbl.sys
Loaded driver \SystemRoot\system32\DRIVERS\AgileVpn.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\rassstp.sys
Loaded driver \SystemRoot\system32\DRIVERS\hamachi.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdpbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\dtlitescsibus.sys
Loaded driver \SystemRoot\system32\drivers\swenum.sys
Loaded driver \SystemRoot\system32\drivers\umbus.sys
Loaded driver \SystemRoot\system32\DRIVERS\ew_jubusenum.sys
Did not load driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\AtiHdmi.sys
Loaded driver \SystemRoot\system32\drivers\RTKVHD64.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbccgp.sys
Loaded driver \SystemRoot\system32\drivers\usbaudio.sys
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Loaded driver \SystemRoot\system32\DRIVERS\rtsuvc.sys
Loaded driver \SystemRoot\system32\DRIVERS\monitor.sys
Loaded driver \SystemRoot\system32\drivers\luafv.sys
Loaded driver \SystemRoot\system32\drivers\psxdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\lltdio.sys
Loaded driver \SystemRoot\system32\DRIVERS\nwifi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Loaded driver \SystemRoot\system32\DRIVERS\rspndr.sys
Loaded driver \SystemRoot\system32\drivers\HTTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys
Loaded driver \SystemRoot\system32\drivers\npf.sys
Loaded driver \SystemRoot\system32\drivers\peauth.sys
Loaded driver \SystemRoot\System32\Drivers\secdrv.SYS
Loaded driver \SystemRoot\System32\DRIVERS\srvnet.sys
Loaded driver \SystemRoot\System32\drivers\tcpipreg.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv2.sys
Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
Did not load driver \SystemRoot\System32\DRIVERS\srv.sys

I appreciate any help you can give me.
Thanks.

stubbyhs · 06 Aug 2015

Not that it should matter, but what's your rig?

acceleration3 · 06 Aug 2015

Computer type: Laptop
System Manufacturer/Model Number: HP G62-a35EP laptop
OS: Windows 7 Ultimate x64
CPU: Intel Pentium P6000 / 1.86 GHz Dual-Core
Memory: 4 GB DDR3 SDRAM
Graphics Card: ATI Mobility Radeon HD 5470

stubbyhs · 06 Aug 2015

Does it take as long to boot in safe mode?

acceleration3 · 06 Aug 2015

Yes it does. Right after the driver loading screen, the same black screen shows up for the same amount of time.

Movingtarget · 15 Aug 2015

Does it look like a terminal screen?

acceleration3 · 15 Aug 2015

Nope. It's just a black screen with a visible mouse cursor that I can move around.

Mellon Head · 15 Aug 2015

Are your graphics drivers up to date? That black screen is usually graphics card related, but on most PCs it is much shorter in duration.

Check Device Manager and see if you have any yellow triangles on anything.

MDRI · 15 Aug 2015

@Mellon Head

I have the similar issue, posted a thread

Win 7: Black screen on boot up, before login screen?

I have access to my Z580 computer only via F8 ===> Repair Computer===> Command Prompt

I have Intel HD 4000 graphic card. How do I check/verify the health of my Graphic card via command line?

Are there any freeware to check the graphic card/driver health?

Thanks for your guidance.

acceleration3 · 15 Aug 2015

The thing about finding drivers for this specific graphics configuration is that it's really hard. It's a laptop with switchable AMD and Intel graphics card (the fixed switching kind). It doesn't even currently support Windows 10 as far as I know. If someone can guide me in finding updated drivers for my graphics cards, if there are any (according to the HP website I have the most recent ones), I will be grateful.