User Profile Service failed the Logon- User Profile Cannot be loaded


  1. Daveq11
    Posts : 1
    windows7
       New #1

    User Profile Service failed the Logon- User Profile Cannot be loaded


    I recently tried working with my Sony VAIO Desktop. I upgraded from Windows XP to Windows 7 and ever since I did this I have had a few problems (keyboard would disable after the W7 OS Loaded, etc.) I have been working to remedy this problem and others by 1) cleaning up the hard drive, registry, memory, etc. using AVG Antivirus which I recently installed and its family of products, 2) updating drivers to Video Controller and Storage Controller which AVG alerted I needed to update in Device Manager.

    I attempted to update the drivers to the two controllers mentioned above and as windows started to search the internet for solutions after 1-2 hours, I did not get a response and my screen/OS became unresponsive so I had to do a cold boot. (powered off for 15 cycles - standard).

    I rebooted my system this morning to find that once I logged on I got - "User Profile Service failed the Logon- User Profile Cannot be loaded" press Ok and it sent me back to the Windows 7 SP1 logon screen again. (looping)

    Please provide any knowledge on what to do to remedy this issue. Thanks in advance. Daveq
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  3. Brink
    Posts : 72,046
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Daveq, and welcome to Seven Forums. :)

    The tutorial below should be able to help with this error.

    User Profile Service failed the logon. User profile cannot be loaded.
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