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Windows 7: Explorer.exe problem

26 Aug 2015   #1

Windows 7 Ultimate
Explorer.exe problem

Just freshly installed win 7 x64, and when i tried to click to copy one folder, right click, it stopped, couldnt even close in any way that folder.

If I click right on start or search cmd right click it will keep mouse pointer loading but nothing works, same on desktop icons, or any icons in library, control panel were messed up icons were missing.
icons were missing, all messed up.

Fixed it by ending explorer.exe, and creating new explorer.exe with administrative permisions.

Getting error com surogate has stopped working, does that have some connection with explorer.exe, and can cause it to crash?
Is this maybe bad hard disk?

My System SpecsSystem Spec
26 Aug 2015   #2

Windows 7 Ultimate x64 SP1

Is this absolutely fresh (nothing other than Windows installed)? Does it work in Safe Mode?

Try running cmd as admin:
sfc /scannow
If corruption is found:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"
attach sfcdetails.txt here (Screenshots and Files - Upload and Post in Seven Forums)

It may be your installation media is bad too.

You can check the HDD health with its manufacturer's tools.
My System SpecsSystem Spec

 Explorer.exe problem

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