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#1
Cant access partition, slow system & file record segment unreadable.
Hi,
I have this issue and I have no idea how to resolve it any longer. After a power cut, the system boots fine, but runs very slowly and takes about 4 minutes just to get past the "Starting Windows" screen. I have two disks; Corsair 120GB SSD for Windows 7 64-bit Ultimate, and 1TB WD Caviar Black HDD split into three partitions; one of which is now corrupted and I can't access it. Everytime I boot Windows, it tries to scan the partition, but cuts off at a certain stage, and takes me in a split second to the login screen. I login; icons load for about 5 minutes...
Weirdly, I can access certain programs and files on all other disks and partitions (Chrome for example runs fine, Firefox doesn't), but whenever I try to download something for example, or access anything on E: drive, it stalls explorer.exe and it takes about 5 minutes to load it again.
I'd like to know what the issue might be, but ideally, I'd like to keep my data on all 5 partitions, as every partition has important files on them (yes, rookie mistake).
Here I'll list my partitions:
C: System (120GB SSD)
D: (part of 1TB HDD)
E: (part of 1TB HDD, lost partition, can't access)
F: (part of 1TB HDD)
I tried the following, in the exact order:
- Disk Management. Does not show any disks, keeps loading.
- chkdsk /r then chkdsk /f, and finally sfc /scannow. The first shows 4 instances of "File record segment is unreadable (11824, 11825, 11826 and 11827)".
- WD Digital Diagnostics Tool ran a surface check and resulted in a fail. It said it can repair the damage, but data would be lost, so I did not go ahead.
- gparted on CD. USB controllers keep disconnecting, until it asks me for kernel keymapping, language, and stalls on initializing GUI, so no help either.
- EaseUS Partition Master on USB Flash. It can see the bad partition (E:) fine there, shows me the size and everything, but each time I boot it, it assigns a different letter for each partition. Also, Partition (C:) shows as Boot, and Partition (D:) as System. I was always under the impression that Windows was installed on the SSD ONLY? (C:). I can't assign drive letters (no such option).
- I rebuilt MBR on both disks, but that failed once the computer booted up. Gigabyte's BIOS allowed me to return to original settings; and we're back to where we were at the start
I also tried the following advice found in another topic:
But the system won't boot without HDD.Affirmative. When devices do not behave as expected the OS can take an awful lot of time trying to figure out what is going on.
This is a very simple and decisive test (and usually quick ):
- If you disconnect the drive and Windows immediately responds and performs normally then you know there is a problem with that drive.
- If you disconnect and the problems persists, then we can stop talking about the hard drive, because it is not the problem.
I'm really really stuck, and I'd just like to get my old, reliable i7 system back. I'd appreciate your help and suggestions :)