PC crash to black screen and stuck


  1. Posts : 37
    Microsoft Windows 7 Professional 64-bit
       #1

    PC crash to black screen and stuck


    hello
    sometimes my windows stuck and only hard reset help.
    i saw in windows history crushed logs that "Service_KMS.exe" stop working
    what i need to do?
    (win 7)
      My Computer


  2. Posts : 37
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #2

    More info:

    Every day in mid-action screen goes completely black and only hard reset releases the computer (pc stuck).

    Another problem might be related to:
    Last week, every time I went into a direct download of a file download from the Internet is not downloading, is showing the sign of the loading and load a long time and end up without downloading anything.
    files like bluescreenview.exe in this forum download center or something like that...

    (This is true for all browsers, IE, Firefox, and Chrome - and checked properly downloaded from the download link on another computer and its working good).

    what did I do:
    I was looking for viruses using NOD32 - not found
    I was looking for spyware using malwarbytes anti-malware home - not found
    I updated drivers and audio screen.

    I entered history Crashes windows and saw I got the black screens read:
    service_KMS.exe stopped working.

    Another problem that calls me that perhaps related to: Sometimes I get "Explore windows has stopped working".

    my computer is new.

    Thank you friends a good week.
    Last edited by kfir91; 21 Oct 2015 at 05:07.
      My Computer


  3. Posts : 37
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #3

    someone?
    i deleted service_KMS.exe with FreeFixer and the download problem fixed..
    but again i got random black screen
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    Why did you even have KMS installed anyway?
      My Computer


  5. Posts : 37
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #5

    Boozad said:
    Why did you even have KMS installed anyway?
    i dont know i dont installed it...
    but i deleted him and the problem of black screen not fixed.
    PC crash to black screen and stuck Attached Files
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    Service_KMS.exe belongs to KMSPico and it doesn't find its way onto people's PCs on its own.
      My Computer


  7. Posts : 37
    Microsoft Windows 7 Professional 64-bit
    Thread Starter
       #7

    Boozad said:
    Service_KMS.exe belongs to KMSPico and it doesn't find its way onto people's PCs on its own.
    So what do you want from me? i dont lying to you.
    if you dont want to help me you dont have to.

    tnx anyway
      My Computer


 

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