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Windows 7: I cant start or stop service

27 Oct 2015   #1

Win7 Embedded 64-bit
I cant start or stop service

Hello guys, i have a problem. I connected from teamviwer in china, where is troublemaker computer. I have program UPS Confing (battery) and when i run it windows show me dialog box UPS Conf has stopped working.
I open Task manager, service tab and i found service ADI UPS- is stopped , group N/A. When a try started it , it type me Access is denied. I am administator.
Please help

My System SpecsSystem Spec
07 Nov 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome pfko your post is a little unclear but I would suggest you run these first for starters
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2

then these if no go

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Free Anti-Malware Detection & Removal Software
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
My System SpecsSystem Spec
08 Nov 2015   #3

Windows 7 Ultimate x64

Hae you elevated task manager before trying to start the service?
By default you do NOT have administration permissions, even if the logged in account belongs to the administrators group.
My System SpecsSystem Spec

08 Nov 2015   #4

Linux Lite 3.2 x64; Windows 7, 8.1

Another possibility is to right-click the service and select Properties. Then go to the Security tab and check Ownership and Permissions. Simply reinstalling the UPS firmware might do it as well.
My System SpecsSystem Spec

 I cant start or stop service

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