Thelma's PC...

thelma · 09 Nov 2015

Ok, I am now in the Administrator account, try it now;
THELMA-PC-Mon_11_09_2015_173128_82.zip

I think it did the trick

Anak · 09 Nov 2015

thelma said:

Hello Anak, and thanks again for your replay :).

I was thinking (

), could it be because I have more than one account on this PC ? This is the Thelma account I am always using.
Perhaps I should use the administrator account ?

I will try that out now.

PS hope your health is OK ?

Ok, I am now in the Administrator account, try it now;
THELMA-PC-Mon_11_09_2015_173128_82.zip

I think it did the trick

Yes thelma, using the administrator account did "the trick"; See there, you were able to figure that out on your own.

Health comes and goes for me, presently I'm fair to middling.

I thank you for your concern.

I'll have to make a thread in Site stuff to see if John (z3r) can add a line to the BSOD reporting tutorial; No where does it say it needs to be run under an administrator account, painfully obvious,

but its not mentioned.

~ ~ ~ ~ ~

At first glance everything looks okay, but I'm going to need some time to go over your System Information\Software Environment\Windows Error Reporting\ section, it's 7,144 lines deep when copied over to my spreadsheet.

Some items do stand out:

Do you have Glarys Utilities installed? This error: Faulting application name: Initialize.exe, version: 5.0.0.35 is related to Glarys.

Another Glary: Faulting application name: StartupManager.exe, version: 5.10.0.105

Do you have Adobe Updater installed? This error: Faulting application name: atibtmon.exe, version: 2.0.0.0 is related to Adobe.

See if they are listed in Control Panel\All Control Panel Items\Programs and Features, if they are uninstall them.

Glarys should be, the adobe updater may be a hard to find. Check the Strart menu for Adobe, click on the windows flag in left corner of taskbar.

The rest of the entries are related to your recent Windows Updates problem and components in the Windows Store. See if you can uninstall Glarys and the updater first and we will go from there. Meanwhile I'll keep looking in your files.

thelma · 09 Nov 2015

Anak, you are the greatest, thank you for
helping

thelma · 10 Nov 2015

Thanks Anak, :)

I have Uninstalled Glarys Utilities ( handy tool I think ) and Adobe flash player 19 Active X, both with there uninstall wizards, hoping that will also uninstall the updater.
Can I later on put them back, or is it better to live without them ?

Apart from the language change, which I have been living with for yonks now, I have one little popup that I have been trying to ignore (

thinking it will go away then.

It is Wireless Configuration." Notification dll is not available, program will not work correctly."

But it works fine

Since I have discovered Seven forums in fact, my PC has been in such good shape

It is only me, making mistakes by trying things out.

Brds7t7 · 10 Nov 2015

Hi Thelma, which browser is your main one?
If you use something like chrome you can uninstall flash player completely and leave it uninstalled. It's a security nightmare anyway.

Chrome has its own built in sandboxed flash.

thelma · 10 Nov 2015

Thanks Lee :), I will leave it out then. Are you any good in sound problems ?

Brds7t7 · 10 Nov 2015

Which sound problems are you having?

thelma · 10 Nov 2015

No Sound!

Only with external speakers plugged in.

I have downloaded Advanced Audio FX engine and IDT Audio. I think they both come with the DELL Bloatware

The Advanced Audio FX , I think, has to do with the webcam ( which I have blocked with a black sticky paper, because I read somewhere that they ( the BAD BOYS ) can spy on you.

I don't understand my audio configuration at all, so it is well possible that it is my installation that makes the NO SOUND issue.

Must admit,I have been with this problem already 2 times on seven forums and very knowledgeable persons have been trying to help me. In the end we think it's a hard ware problem,but I still am not 100 % sure.

Brds7t7 · 10 Nov 2015

Well it sounds like it could be a hardware. If you've tried a lot of different suggestions on here and they don't seem to have resolved it, then that could be the case.

Although, if you're getting sound through the speakers it could be software/driver related.

So you can hear music through the speakers? But no Windows sounds?

thelma · 10 Nov 2015

Thanks Lee for your reply,:)

Through the speakers Ihear every sound, start up windows sound loud and clear !