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Windows 7: Black screen after Windows update.

09 Nov 2015   #1

Windows 7 64bit
Black screen after Windows update.

After windows update my screen appeared to freeze so I switched off and restarted only to get a completely blank black screen with a small dash symbol in top lefthand corner.
What can I do to recover my PC. Can't perform any actions via the screen and don't know what keys to use to access menu etc. please help.

My System SpecsSystem Spec
11 Nov 2015   #2

Home Premium and Pro 32 bit and 64 bit (4 computers)

I've read KB 3097877 can cause issues.
If you get on in safe mode, see if that update was installed.
My System SpecsSystem Spec

 Black screen after Windows update.

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