Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Login screen flickers after W7 updates - tablet

18 Nov 2015   #41

Windows 7 Home Premium
I am trying this

Quote   Quote: Originally Posted by hhoanganh View Post
i fixed my problem with KB3097877 by just let my pc turned on, with Internet connection and wait for about 1-2 hours, then it will automatically download the new update to replace the KB3097877. Then i just click shutdown and wait for a few minutes until everything is ok.

Same issue, but I cannot get into any of the safe mode options (maybe I am just not PC smart enough to do it) as it won't let me. So, hhoanganh, I will try what you did and see if it works for me too.

UPDATE: No luck with waiting for PC to download the new update. Tried 3x. I did however figure out how to get into the system recovery options and am now running a system restore (didn't even know that existed until I was forced to play around with it). Time will tell if this will fix the issue.

UPDATE 11/19/2015: Arrrrggghhh, the system restore didn't work either. It set for 5 hours, after which I had to do another force shutdown. I found Microsoft's instruction for a command prompt fix here, but to no luck again. In command boot options, I went to 'repair my computer', chose the command prompt recovery tool, entered: dism /image:C:\ /get-packages and received ERROR: 2 (Unable to access the image. Make sure that the image path and the Windows directory for the image exists and you have Read persmission on the folder. The DISM log file can be found at X;\windows\Logs\DISM\dism.log)

I am at the end of my sanity. Can some of you smart guys and gals help me, pretty please?

My System SpecsSystem Spec
19 Nov 2015   #42

Windows 7 Home Basic
Scriptless option

If anyone is uneasy with using script, or as I was, unable to boot into safe mode with command prompt (including using a repair disk), an option that has worked on all customer's PCs so far.

Burn a Hirens Boot CD or USB and boot from that into Windows XP. There is a program called NTPWEdit, in that select the partition System 32 is on, and navigate as such. (note: with the all in ones, drive D: seems to be the most commonly used one for this)

D: -> Windows -> System32 -> config -> SAM

After selecting the SAM file and pressing OK, NTPWEdit will list all user profiles, and will allow you to select one. Select your user profile and click 'change password', but do not type anything, leave both spaces blank. Click OK, click 'save changes' and then close the program once they are saved. You may then restart your PC and bot into normal Windows.

The problem with the update seems to effect the on-screen keyboard, which is automatically called when trying to access the login screen. By not having a password any more, you bypass this.

You can then uninstall the update through the usual (non-script) GUI way, and hide it.

Unfortunately now the damage appears to be done - if you put a new password on the problem comes back! I am pretty confident this will be fixed in a later update from Windows, but for the time being, if you are that worried about your PC privacy (eg. business) you could always opt for a BIOS password instead.
My System SpecsSystem Spec
26 Nov 2015   #43

Windows 7 Home Premium
Thanks, worked for me Hp touchsmart tm2

Registered a new account just to say thanks.

Key Points
  • Couldn't download the (repair?) iso from Microsoft's website since the product key was no longer legible on the sticker.
  • The repair ISO I had created long back using Windows itself(around 220MB in size) didn't work when booted off of USB. No GUI came up. Was useless
  • Had lying around a USB version of "Windows 7 generic Install Disk" created back they used to be available. Got to the System Repair menu via that and then on to the command prompt. Followed the rest of the steps after that
  • Had a system restore point but due to some file corruption it had been aborting midway

Quote   Quote: Originally Posted by fordy View Post
Quick post about what problem I was facing and how we eventually got around it...

Problem: After the Windows 7 update I was getting stuck at login screen, same as this thread, but for some reason the 'Repair your computer' option wasn't available - even when using an install disk. I couldn't find a way to bring up the cmd to type in the suggested fix... Then when I finally could get to the cmd through install disk, it wouldn't let me use the wusa command... so here's the workaround...

Fix: Instead, to get it to work, I had to:

1) on the first install disk window, press Shift+F10 to open cmd there
2) navigate to the sys 32 file on the primary hdd with the OS I needed on it
3) copied the file 'utilman.exe' and gave it a new name so that I could put it back later, say 'utilmanorig.exe'
4) copied 'cmd.exe' and gave the copy the name 'utilman.exe' and confirmed the overwrite
5) restart computer, try booting the windows os again
6) before selecting the user you want to login: press the button at the bottom left, the 'Ease of Access' button
7) that should have opened the cmd.exe
8) now try navigating to the sys 32 file and using the
wusa /uninstall /forcerestart /kb:3097877
9) let it do it's thing, then it will restart and you can give logging in another try.

If that doesn't work, other things I've seen that fix:

- unplugging the LAN cable
- unplugging peripherals like graphics tablets, printers, etc (leave mouse, keyboard, and monitor plugged in)
- just using the instructions as per first post.

It seems you'll only need to use this method if you can't access the cmd through the 'Repair your computer' option.

Let me know if this helps anyone! :)
My System SpecsSystem Spec


 Login screen flickers after W7 updates - tablet

Thread Tools

Similar help and support threads
Thread Forum
October 2016 updates causes white screen on login
Hi, I have the following updates (see attached) I can install the updates fine but when restarting and logging in I see a blank white screen and windows media personalized settings box. Only way to get desktop up is to boot up in safe mode and to fix do a system restore. I am running...
Windows Updates & Activation
Windows 7 won't load- screen flickers on and off
I have an HP Touch Smart and everything was ok until this morning. When the computer gets to the blue Windows 7 screen it just flickers and never loads. Tried it in safe mode and it does same thing but the flicker is much slower. Help! Thanks!
General Discussion
Windows 7 Jumplist flickers and Chrome menu flickers
Hello, does anybody when clicking the bookmark arrow or a folder with bookmarks in chrome gets a small (i mean very fast!) black flickering??? Also in Windows 7 Jumplist sometimes when opening it will show aero glass before populating with icons (also very fast) Can someone check this out to...
General Discussion
Screen Flickers under Windows 7
Hello everyone, A buddy of mine is having a very strange issue that didn't appear in windows Vista... He is running an HP Pavilion Entertainment PC, Exact specs I can't get at this tiime, but I know he is running an Integrated Graphics Chip. The issue he is having is during gameplay, his...
Screen flickers then minimizes.
1st post here and is a negative one :( Anyway, I'm running Sims 2 and Age of mythology of virtual drives. Whenever I start them I have to battle with the laptop to keep them open. When it starts loading it just flickers then minimizes, I then have to click it about 10-12 times before it...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:35.
Twitter Facebook Google+