Login screen flickers after W7 updates - tablet

I have the same problem. . After update .. I cant do not hing no more.. only state at the screen

We have 40 HP 9100 AIOs running W7 SP1 x86. Four have these symptoms (cannot login after pressing ctrl alt del).

I can access one via RDP, but cannot access the computer directly. Trying to use the onscreen keyboard yielded the same results. Working on a work around, will contact MS and may have to restore to an earlier point.

All PCs were working fine yesterday and last night two restore points were created. The following patches were installed:

KB3107998
KB3101246
KB3092601
KB3101746
KB3101722
KB3097877
KB3081320
KB3100213
KB3102810

will update when more info comes available

We're getting reports from a customer (only one so far) who is experiencing this too since today. We've removed the individual updates from a computer that were installed today; the following one seems to be responsible:

KB 3097877
https://support.microsoft.com/en-us/kb/3097877

Try to remove this update, either in Safe Mode or via RDP (doesn't seem to be affected by the bug), and please report back if it helped. If you want to script the removal, use the following command:

Code:

wusa /uninstall /quiet /forcerestart /kb:3097877

I can also upload our opsi package if anyone is interested.

I am having this exact problem. I am able to Remote Desktop Connection in, but Safe Mode does not work. I will try the code you have here.

This worked 100% thank you!!

martinvwittich said:

we're getting reports from a customer (only one so far) who is experiencing this too since today. We've removed the individual updates from a computer that were installed today; the following one seems to be responsible:

kb 3097877
https://support.microsoft.com/en-us/kb/3097877

try to remove this update, either in safe mode or via rdp (doesn't seem to be affected by the bug), and please report back if it helped. If you want to script the removal, use the following command:

Code:

wusa /uninstall /quiet /forcerestart /kb:3097877

i can also upload our opsi package if anyone is interested.

Is there a way I can access command prompt to try and type in the removal of the update that is causing this... I am having the same problem and REALLY need to get my laptop turned on... can anyone help in trying to remove this last update with me please?

Same issue on 5 pcs. RDP is not enabled and can't enabled remotely using the connect to another and enable remote registry etc

Couldn't get a GPO startup script to work properly so we ended up using PsExec on the active directory to run Martin's script. the link to PsExec: https://technet.microsoft.com/en-us/...sVSIA%29%28%29

We hope to get a good startup script working soon. Until then, hopefully all of you will be able to add the firewall exceptions (port 445) via Group Policy management.

the PSExec script in cmd prompt: psexec \\(pc domain name) cmd

then martin's script: wusa /uninstall /quiet /forcerestart /kb:3097877

Hi guys,

thank you so much for posting the solution here. Martin's solution worked 100% for me too. I had just to unplug the tablet from USB port again, login into Desktop and run Martin's command in command line.

For you guys, who can't login into desktop I would suggest booting into Safe Mode (hold F8 during PC start) , select either Safe Mode , or Safe Mode with Command Promt. You might also try to booting up from Windows installation disk, or running System Recovery feature on your notebook and reverting to previous System Restore point.

find more in here:
Command Prompt at Startup


What do you guys think, how Microsoft will solve this issue? It looks like massive problem, on Technet is currently quite lots of threads dealing this problem.

Till some patch will arrive, do you have any suggestion, how to secure our computers without having this update installed?