|15 Nov 2015||#1|
hey my name is shlomy and i have a question.i have windows 8.1 pro a
this is the error message i got
A problem has been detected and
Windows has been shut down to prevent
to your computer.
The problem seems to be caused by the
following file: ntoskrnl.exe
If this is the first time you've seen
this stop error screen,
restart your computer. If this screen
appears again, follow
Check to make sure any new hardware
or software is properly installed.
If this is a new installation, ask
your hardware or software
for any Windows updates you might
If problems continue, disable or
remove any newly installed hardware
or software. Disable BIOS memory
options such as caching or shadowing.
If you need to use safe mode to
remove or disable components, restart
your computer, press F8 to select
Advanced Startup Options, and then
select Safe Mode.
*** STOP: 0x0000003b
*** ntoskrnl.exe - Address
0xfffff80316b588a0 base at
please if anybody know the solution
for this problem or know any other
|My System Specs|
|15 Nov 2015||#2|
Hello and welcome:
A couple of things...
First, this is the Win 7 forum (sevenforums.com).
As the subject of your post mentions Windows 81, you might wish to post your inquiry over at our "sister" forum here: eightforums.com?
Also, I suggest that you might want to edit your post (if you can, as a new member) to remove your email address. Posting such info in a public forum creates a security risk as it could be harvested by spammers (or worse). If you are unable to do so (because of lack of forum privileges), you might want to send a PM to the forum Admins, asking that they scrub the info for you.
As to your specific question, I will defer to others more expert than I.
|My System Specs|
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