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Windows 7: I think my computer has virus or a bad driver.

18 Nov 2015   #1

Windows 7 home basic x64 service pack 1
I think my computer has virus or a bad driver.

I really need some help with my computer.. I just reinstalled windows 7 and it works great.. Except one thing.
I am the kind of guy that hears music alot. I installed spotify and it works.. Sometimes. When i start up my computer it works great, but sometimes it just turns off.. Not literrally. But it says that it can't play the current track. I looked it up on the Spotify forums and it says that i can't play the songs because i had premium before and now the free Spotify. I recently upgraded to premium again and it still does that.. Also on Facebook i can't play videos and it is the same thing! I KNOW it is my computer because i need to "restart" my sound driver, and then i can play songs again.. But restarting the driver only works in about 2 - 5 minutes. Please help! Hope you guys can help me.

Thank you for reading.


My System SpecsSystem Spec
19 Nov 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcoem Jacob mate I am not an expert and no fan of anything vaguely social media like Facebook or Spotify so I cannot comment on if there would be any connection there.
What I would do if I were you for starters run these

SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2 - in safe mode is good for these

and then these

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Free Anti-Malware Detection & Removal Software
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
My System SpecsSystem Spec

 I think my computer has virus or a bad driver.

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