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Windows 7: Word and Live Mail files within date range vanish

23 Nov 2015   #1
omnipheasant

7 64bit
 
 
Last 6 months of Word and Live Mail files vanish

Today my wife discovered that Word docs and LiveMail inbox messages since May 5 of this year have disappeared. They are not in Recycling or otherwise findable, and Word doesn't even remember her working on them.

Win7 Enterprise, LiveMail 2012, Word 2010

I checked System Restore and there were no restores available before today, 11/23. When I've tried restores before, they would be available farther back.

I also note that in looking around for Chkdsk I opened up the disk defragmenter module. It's set to run every week, and the last time it ran was on May 6. So there, too, we have a missing time interval. Ran Chkdsk, no problems found.

what caused this? Atm, everything else seems to be ok, but should I should I be worrying about a hard drive problem? I've never heard of anything like this. TIA


My System SpecsSystem Spec
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02 Dec 2015   #2
omnipheasant

7 64bit
 
 

Bumped because we had the compound misfortune of a comp problem just before a holiday.
My System SpecsSystem Spec
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 Word and Live Mail files within date range vanish




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