New
#1
Strange Console-like Welcome Screen
I am trying to help this elderly couple that I've always done Computer work for and they have something I have never seen before.
They have an ACER all in one PC with Windows 7 Home Edition. The problem is that when they start up the computer it comes to the Logon screen, but it's not the normal Blue screen that Windows 7 comes up with. Instead its completely black, and only shows the 4 usernames. It won't let them type their password either. I logged in with Teamviewer (which is how I help them since now I live in a different state) and I am able to type the password without any issues. I should mention that the box where you enter the password says "password" but its green, which is what makes it look like a console. I have never seen this before. I've Googled for it but nothing comes up. I've attached 2 screen shots. Any help is appreciated.
Last edited by Bigpoppa00; 18 Dec 2015 at 19:13. Reason: No response from anyone