Explorer.exe keeps crashing. (7100)

djfirestorm · 27 Apr 2009

Since I installed build 7100, my explorer keeps crashing when I right click files. This is the error code I keep getting:

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7100.0
Application Timestamp: 49ee918d
Fault Module Name: StackHash_9bc2
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea66e
Exception Code: c0000374
Exception Offset: 000c2cd3
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 4105
Additional Information 1: 9bc2
Additional Information 2: 9bc266246e54cb810d6f81f0055791d8
Additional Information 3: be70
Additional Information 4: be700e305a32ac7b5fb4aef0df29ccea

Any Ideas? I need to access compatibility mode and I can't.

fakeasdf · 27 Apr 2009

djfirestorm said:

Since I installed build 7100, my explorer keeps crashing when I right click files. This is the error code I keep getting:

Any Ideas? I need to access compatibility mode and I can't.

Did you verify that your ISO wasn't a modified ISO?

Brink · 27 Apr 2009

Hello DJfirestorm,

Was this a upgrade installation? Sometimes these are not as reliable with beta builds. Doing a repair install may be able to fix this for you.

Hope this helps,
Shawn

raj11650 · 27 Apr 2009

i got the same issue
and i did re installing
and the problem was solved!!!

djfirestorm · 28 Apr 2009

raj1402 said:

i got the same issue
and i did re installing
and the problem was solved!!!

Well if it worked for you, I guess I will give it a try. I do like to figure out how to fix issues without doing that so next time I come across it I can fix it faster. But it is quite new. I will report back if that doesn't work.
Ad yes it is an upgrade from the previous build. I have upgraded upgrades at this point about 5 times, and I had my first glitch...but somehow I don't think it is related to that...I think that possibly a program that was installed before the upgrade did it.

vonamord · 28 Apr 2009

i had it too in 7077. my problem was 7z, just uninstall it

djfirestorm · 28 Apr 2009

ohh ok i have 7z, will take it out and give that a shot before i go through the process of repair install. because i know explorer dumps in xp are usually from context menu entries. if this solves it, will report back.

EDIT: Removed 7z and all other programs that created context menus, did not solve the issue. Any other ideas before I start over? I am more interested in problem solving than being lazy.

Orbital Shark · 29 Apr 2009

Have you recently installed any registry cleaning programs? (e.g. registry mechanic).

These (however highly rated) will no doubt cause issues with Windows 7 at the moment. You could try looking at your task manager to see what programs/processes you have running that could adversly affect explorer (a screenshot would be handy too). Just type 'task manager' in the start menu search panel if right-click not working.

Until this issue is fixed you can still access the properties from the 'Organise' menu in explorer. This will allow you to continue changing 'Compatability' properties for apps.

djfirestorm · 29 Apr 2009

Thanks Orbital Shark, I forgot about the organize button. Your a genius. LOL at myself. That works, and as for the desktop (for anyone who was wondering where that was haha) you need to explore to it, and there is no address bar on the desktop, duh.lol
I have also narrowed down the glitch: It only does it on 2 types of files (I tried any file extension I could think of to make sure) EXE, and Shortcuts.

Orbital Shark · 29 Apr 2009

What Antivirus software do you have running? Just out of interest

Added: I'm thinking 'Context Menus' the same as you are.