Please help me my laptop restart by itself

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  1. Posts : 18
    Windows 7 Home Premium 64bit
       #1

    Please help me my laptop restart by itself


    Hi guys I did not get a new laptop yet. I know I do,but my g570 Lenovo been restarting by it self. It been doing it twice on me. One time when I was playing a game and it restart it self. the 2nd time was today when I was reading something on line. I don't get any error. I have a cooling fan from over heating. When it over heat it shuts off. that was 1 year ago. But now it been resting it self with out me touching buttons. So can you tell why it doing it. It is old,and I know I need a new laptop. I am on it 24/7 because I love video games.
      My Computer


  2. Posts : 335
    Windows 7 Pro 64 bit SP1
       #2

    sounds like you are getting a BSOD however it reboots instead of showing you the BSOD. Go into your SYSTEM control panel, click advanced system settings to the left, then click the advanced tab, then click 'settings' on startup and recovery, then uncheck 'automatically restart' and then under write debugging information make sure 'small memory dump (256kb)' is selected.
      My Computer


  3. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    event3horizon said:
    sounds like you are getting a BSOD however it reboots instead of showing you the BSOD. Go into your SYSTEM control panel, click advanced system settings to the left, then click the advanced tab, then click 'settings' on startup and recovery, then uncheck 'automatically restart' and then under write debugging information make sure 'small memory dump (256kb)' is selected.
    Thank you very much I was able to do that.
      My Computer


  4. Posts : 335
    Windows 7 Pro 64 bit SP1
       #4

    Ok great! Now you will have to wait until it happens again and then read the blue screen error code (starts with 0x000) and also upload the 'dump' file located in C:\windows\minidump folder on the forum so we can analyze it.
      My Computer


  5. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    event3horizon said:
    Ok great! Now you will have to wait until it happens again and then read the blue screen error code (starts with 0x000) and also upload the 'dump' file located in C:\windows\minidump folder on the forum so we can analyze it.
    ok I will wait until it happens again.
      My Computer


  6. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    My laptop froze and restart it self, no blue screen I did not see the minidump folder I think its tell me new laptop
      My Computer


  7. Posts : 71
    windows 7 Home 64 bit
       #7

    Check if your computer is too hot, it may cause automatic shutdown and restart .
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Agreed this is a great free tool,
    Just open it and minimize it and the temp # will show on the action center entries for quick reference,
    Download Real Temp 3.70 | techPowerUp
      My Computer


  9. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    I will get a new laptop waiting for my friend to tell me what gameing laptop I should go for. Thanks for everyone help.
      My Computer


  10. Posts : 18
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    Taplice said:
    Check if your computer is too hot, it may cause automatic shutdown and restart .
    My laptop is not hot I have a cooling fan from it getting hot.
      My Computer


 
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