Windows won't boot even in safe mode

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  1. Posts : 13
    Windows7 64bit
    Thread Starter
       #11

    Yes, the problem is I don't know where to paste them.

    Edit: I think ive found the pendrive but when copying there it says it wont copy as I dont have permission to create a folder there (or sth like that)

    Also, when booting ubuntu theres a menu where I'm selecting "try ubuntu without installing" but theres also "check disc for defects" - should I use that?
      My Computer


  2. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #12

    I'm confused here. You say you have
    followed the tutorial, opened Ubuntu on the broken laptop and now I can see my files. How do I copy them to pendrive?
    But in the post above #11 you say
    when booting ubuntu theres a menu where I'm selecting "try ubuntu without installing" but theres also "check disc for defects" - should I use that?
    Can you confirm that you definitely have Ubuntu running from the pendrive and you can see your data files?
    Are you trying to copy the data files onto the pendrive that you are using to run Ubuntu. It looks like that to me! As WHS says in his tutorial. You need a second pendrive to copy your files to.
      My Computer


  3. Posts : 13
    Windows7 64bit
    Thread Starter
       #13

    I do use a 2nd pendrive but I can't see it in ubuntu. I probably did try (unintentionally) to copy files to the wrong pendrive (I thought it's the 2nd one).

    Here is exactly what I'm doing:

    I plug in the pendrive with ubuntu,
    start the comp
    press Esc

    then a menu opens which says "select boot device" and gives the following options:
    P2: TSSTcorp DVDWBD TS-LB23A
    P0: SAMSUNG HN-M500MBB
    USB Flash Memory PMAP (or sth like that, thats what I select)
    P1: SAMSUNG HN-M500MBB

    then another menu opens which says "installer boot menu" and gives the following options:
    Try Ubuntu without installing (thats what I select)
    Istall Ubuntu
    Check disc for defects
    Test memory
    Boot from first hard disc
    Advanced options (it;s empty)
    Help

    then Ubuntu opens

    I can see folders with my data some of which I'd like to copy

    then I plug in 2nd pendrive but nothing happens and I can't find it in devices (I can only find the pendrive with Ubuntu located in Computer-->Media-->cdrom)

    the second pendrive works on other laptop and the usb port also works for sure

    so I can see my data files but I can't see the 2nd pendrive to where I'd like to copy them
      My Computer


  4. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #14

    Give the second pendrive a distinctive name so that it is easy to recognise then plug it into a USB slot whilst still in Windows and before booting Ubuntu. When that pendrive is recognised in Windows go through the motions to boot up Ubuntu. Then you should see the second pendrive in Ubuntu. Then use the select, copy then paste to put the folders and files onto the pendrive.
    Last edited by mitchell65; 30 Dec 2015 at 11:18.
      My Computer


  5. Posts : 13
    Windows7 64bit
    Thread Starter
       #15

    The previous problem is gone (i can see the 2nd pendrive now) but theres a new one.

    I copied files to the 2nd pendrive, then uplugged it, plugged it to the other comp BUT it now says the disc is damaged (it was not prior to that) and has to be formatted, I formatted it then the disc seems to be working again, I tried to copy files again on the broken comp and then again i wasnt able to open them on the other comp, again it requests formatting and says its damaged.
      My Computer


  6. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #16

    I assume you followed my advice given in post #14? Did you just unplug the pendrive from the PC without going through the "Safely remove USB stick" procedure? What file format did you use when you formatted the pendrive?
      My Computer


  7. Posts : 13
    Windows7 64bit
    Thread Starter
       #17

    mitchell65 said:
    I assume you followed my advice given in post #14? Did you just unplug the pendrive from the PC without going through the "Safely remove USB stick" procedure? What file format did you use when you formatted the pendrive?
    Thank you, now I have copied my data successfully to the other comp. I didnt safely remove previously.

    What should I do now to reinstall Windows? I have found a tutorial but cant understand it. I have a preinstalled windows 7 on the broken comp. I do have a product key and a 4GB usb drive.
      My Computer


  8. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #18

    Which Tutorial are you looking at?
      My Computer


  9. Posts : 13
    Windows7 64bit
    Thread Starter
       #19

    mitchell65 said:
    Which Tutorial are you looking at?
    Clean Reinstall - Factory OEM Windows 7
    Do I understand it correctly that I will not be able to download an ISO?
      My Computer


  10. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #20

    Go to here:
    https://www.microsoft.com/en-gb/soft...nload/windows7
    Type in your licence key and see if it is accepted.
      My Computer


 
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