Windows explorer will not open on Win7 x64 Ultimate


  1. Posts : 21
    Windows 7 Ultimate x64
       #1

    Windows explorer will not open on Win7 x64 Ultimate


    Hi,

    I'm having a problem with my computer over the past couple of days.
    Windows explorer does not open. When I click on it, I can see in Task
    Manager a second explorer.exe process open up, but it disappears
    within a few seconds. No window appears on the screen even
    temporarily. Occasionally, an error dialog with "Server execution
    failed" will appear, though not always. At the moment, no
    such error comes up.

    The explorer.exe process associated with the taskbar on the bottom is
    running fine. I can use the computer seemingly normally -- Firefox,
    Chrome, IE, Thunderbird, etc. all work. But Windows components like
    Explorer, Windows Update, Control Panel, etc. do not. I can use
    Multi-Commander as an Explorer replacement in the meantime. I can
    startup and shutdown fine.

    I do not see any obvious related messages in the Event Viewer,
    although I do see tons of (unrelated?) logging messages to the effect
    of "The backing-file for the real-time session
    "NT Kernel Logger" has reached its maximum size. As a result, new
    events will not be logged to this session until space becomes
    available. This error is often caused by starting a trace session in
    real-time mode without having any real-time consumers"

    I have researched this message online, and have tried both
    applying the hotfix for KB2444677, and changing the registry keys for
    Shell Folder and User Shell Folder as described in
    Explorer.exe server execution failed

    I have seen some other references to this being caused by disk
    partitions changing drive letters, but I am not seeing that here.

    I have no restore point that goes back far enough to solve the
    problem. I also tried a Repair Install, but it wouldn't work because
    I have moved the libraries for Document, Downloads, etc. from the boot
    drive to the E:\ drive, and the installer didn't like that. I'm not
    sure I can change them back to the boot drive, repair the install,
    then change them again to the existing data drive folders while
    retaining all the files in place.

    What else can I try to resolve the problem?

    System config:

    Windows 7 x64 Ultimate
    Core i7 2600K
    32 GB RAM
    Asrock Z68 Extreme 4 motherboard
    256GB SSD boot drive (C:)
    2TB data drive (E:)
    128GB SSD used for indexes for Windows Search,
    Archivarius, Everything, and other similar programs. Also is temp
    folder when RAM drive not in use (see below) (F:\)

    I usually have a RAM drive (AsRock xFastRAM) for temp files
    configured. I have tried disabling this, and it did not solve the
    problem. (I:\)

    Thanks for your help,
    Arbeleg
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    Try booting to Safe Mode with Networking. If it works there then something is starting at boot that is causing the problem so use Clean Boot to determine what the cause is.

    Also here: Perform a clean startup to determine whether background programs are interfering with your game or program
      My Computer


  3. Posts : 21
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Safe Mode with Networking allowed me to start Explorer, so I was encouraged.

    After disabling all startup and services, Explorer still worked.

    After going through a selective reenablement process, bizarrely, I was able to restore all services and startup items to enabled, and Explorer still works.

    In other words, things seem to be back to normal! Hooray!

    I am not sure what actually changed, but thanks for the suggestion.
      My Computer


  4. Posts : 6,285
    Windows 10 Pro X64
       #4

    That's weird for sure. Good luck.
      My Computer


 

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