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Windows 7: safe mode froze on loading

08 Jan 2016   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
safe mode froze on loading

i was doing a virus scan on my laptop it is a Lenovo v570 i was using windows security essentials the scan started at 12 noon today and has been going on since 5 it was stuck on an item and time elapsed only stopped at an hour it did detect things while it was stuck i tried to remove the items that were quarantined and computer froze i tried to restart computer in safe mode but it is stuck in the windows loading screen

My System SpecsSystem Spec
18 Jan 2016   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

My System SpecsSystem Spec

 safe mode froze on loading

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