Unable to diagnose repeating momentary computer lockup


  1. Posts : 39
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
       #1

    Unable to diagnose repeating momentary computer lockup


    I'm using Windows 7 Home Premium. Up until about a week ago I had few problems. But starting about then, certain aspects of the computer would cease working for a minute or two. I could not do anything which requires connection to the Internet, no ping, no new pages, no refresh. Also, I could not launch programs (from the Start Menu or anywhere). I could use programs already running, like Word, in that I could scroll through the opened document but could not print or do anything new. Then after a minute or two, it seems back to normal. Programs I tried to launch would launch and any browser-related requests would all start to work. I've run Kaspersky and MalwareBytes which report nothing wrong. While this is happening, if a DOS window is open I can do some limited things and I can use Windows Explorer if it is already open, but nothing new.

    Any ideas where to proceed from here?

    RON
      My Computer


  2. Posts : 5,092
    Windows 7 32 bit
       #2

    I would run a hard drive or ssd diagnostic. It sounds like a hardware issue.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate 64-bit SP1
       #3

    MilesAhead said:
    I would run a hard drive or ssd diagnostic. It sounds like a hardware issue.
    I agree with Miles it most defiantly sounds like a hardware issue either you have a bad connection to your hard drive or it is malfunctioning. It could also be a RAM issue. Just my 10 cents...
      My Computer


  4. Posts : 39
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
    Thread Starter
       #4

    I'll give it a try and report back. THANKS!!
      My Computer


  5. Posts : 39
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
    Thread Starter
       #5

    I ran a hardware diagnostic and nothing was wrong. The machine takes about 10 minutes to come up now.
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #6

    Could you complete this tutorial by Brink
    Filling in your system specs helps other members to help you.

    System Info - See Your System Specs

    Exactly what hardware diagnostic programs did you run and what was the results?
      My Computer


  7. Posts : 39
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiproc; build: 7601 Multiprocessor Free
    Thread Starter
       #7

    I used the Dell diagnostic program that comes up when rebooting and pressing F12.
      My Computer


 

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