ASUS laptop, freezing after having been asleep, occasional BSOD.

ICIT2LOL said:

On a different tack and out of curiousity have you tested that drive?? if not I would be inclined to run one and use this SeaTools for Windows | Seagate

I would also take a look at the emps mate Speccy - Free Download - Piriform send back any results.

To appease me do you run on mains power all the time?

I have not tested the drive, but could do that.

What do you mean, run on mains power all the time? Do you mean is it plugged in all the time? If so, she does leave it plugged in, a lot. She doesn't have a desktop right now, so it stays in place most of the time.

ICIT2LOL said:

On a different tack and out of curiousity have you tested that drive?? if not I would be inclined to run one and use this SeaTools for Windows | Seagate

I would also take a look at the emps mate Speccy - Free Download - Piriform send back any results.

To appease me do you run on mains power all the time?

I will try and check out the drive and do that other test you linked to, this weekend. She was using it last night, and was hesitant to have me do anything else to check it, but she's letting go of that, I think. :) She was talking about upgrading to 10, which in theory, could fix everything, or just make things worse, so.....

What did you mean, run on mains power all the time?

ICIT2LOL said:

I meant do you run it on battery power for any length of time? Because if you do and the battery is not really up to specs it is possible it could be a source of problems.

The upgrade I don't see that as a cure and having used it myself am not going to again in the near future.

Thanks for the reply. Actually no, she uses it plugged in most if the time. It replaced her aging desktop, so to speak. Occasionally she brings it out in the kitchen or whatever, but mainly, it's plugged in.

I have been hesitant to upgrade to 10 myself, as I don't see a great reason to, and there are definitely mixed reviews.

ICIT2LOL said:

On a different tack and out of curiousity have you tested that drive?? if not I would be inclined to run one and use this SeaTools for Windows | Seagate

I would also take a look at the emps mate Speccy - Free Download - Piriform send back any results.

Ok.....so I ran the S.M.A.R.T. test, the Short Drive Self Test, and a Short Generic, and they all passed. I didn't do the long generic test, as it said it would take 2 hours, but if you think I should, I can.

I attached what I hope is the right report from Speccy. :)

Golden said:

All I see are the .dmp files, the last being the 0x9F which I believe you already took care of?

Something else maybe worthy of mentioning......I went back and checked that webcam driver that suspected of causing the freezing/BSOD after having been asleep, and it was enabled again. Shouldn't it stay disabled? I'm assuming it's enabling itself on restart or?? I disabled it again. I guess I could uninstall the software??

ICIT2LOL said:

Hello sorry late reply now just how did you disable the webcam? I am just wondering if you disabled it (usually I find the easy way) in the BIOS and not rely on some Windows/machine feature - just like you do with touchpads for example.

I disabled it in device manager, and Golden told me that was the correct way. :)

Oh.....did you see a couple posts back, where I posted which tests I ran with SeaTools, the test you asked me to run? I also posted the Speccy results, like you asked.

Thanks. :)