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Windows 7: Random Freeze in laptop when playing games or surfing

18 Jan 2016   #1

windows 7 ultimate 32-bit
Random Freeze in laptop when playing games or surfing

hi guys . im new here, im pretty lost ive done almost everything my laptop freezes in random times majority when playing games.alt+ctrl +del doesnt work mouse and keyboard you need to press the power button again to reboot.

BTW: i wanted to do a clean reinstall but i cant do it since my rig is OEM and it was upgraded from vista to win7 .

Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 1410
BIOS: InsydeH2O Version v0.3108
Processor: Intel(R) Core(TM)2 Solo CPU U3500 @ 1.40GHz, ~1.4GHz
Memory: 4096MB RAM
Available OS Memory: 2974MB RAM
Page File: 1462MB used, 4485MB available
Windows Dir: C:\Windows

its a pretty old laptop.

im pretty sure its not an overheating issue.
Malwarebytes scan .
update the all the drivers.
update the windows updates.
also this happened after i deleted an annoying virus in chrome.

My System SpecsSystem Spec
19 Jan 2016   #2

windows 7 ultimate 32-bit

just an update : found away to reinstall a new clean windows 7 by using usb, still freezes when i try to play a game. warcraft 3 crashes when i try to go to campaign.
My System SpecsSystem Spec

 Random Freeze in laptop when playing games or surfing

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