Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows OEM 32-bit bought by accident,need 64-bit DVD

15 Nov 2009   #1
jhalkidi

windows xp
 
 
Windows OEM 32-bit bought by accident,need 64-bit DVD

Hi.

I got an OEM version of Windows 7 Home Premium 32-bit with my PC, which is capable of 64-bit.

I've read that the serial key is legal for either version, 32-bit or 64-bit, but the DVD I got only has 32-bit version.

How can I get a new DVD with the 64-bit version, as I got 8 gigs of ram and I can't use them.

I bought and built the computer myself and made a mistake when I ordered Windows, and asked for 32-bit because I was scared of compatibility, and I opened and installed it already, so I can't take it back.


Help


My System SpecsSystem Spec
.
15 Nov 2009   #2
Tews

64-bit Windows 8.1 Pro
 
 

You can try contacting whoever supplied you with the 32bit disc and explain your mistake... they may send you a new 64bit one... You may just have to bite the bullet and purchase the 64bit version...
My System SpecsSystem Spec
15 Nov 2009   #3
aem

Windows 7 Ultimate 64Bit
 
 

So you bought a 32Bit w7 machine, thinking you could install 64Bit on it using the DVD? Did you not ask the vendor if this was possible? The key that you got with that DVD is a 32Bit key and even if you got a 64bit DVD you will not be able to install 64Bit. Like Tews said you best bet is to go back to the store, explain that you wanted 64Bit not 32Bit, and you didn't know you couldn't install the OS using the supplied DVD and choose 64Bit.

Hopefully they will supply you with the 64Bit key (and 64Bit DVD) as a gesture of good will. If not you might be charged with one.
My System SpecsSystem Spec
.

15 Nov 2009   #4
patrickt

Windows7 beta 7000
 
 

I'm not pro but I do not think the keycode is tied to the particular DVD. When I got my Windows7 it came with two DVDs and one keycode. I have two Microsoft Office CDs, one for my desktop and one for my laptop. I inadvertently installed Office on the laptop using the desktop CD, put in the laptop's keycode, and it works fine.
My System SpecsSystem Spec
15 Nov 2009   #5
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Quote   Quote: Originally Posted by jhalkidi View Post
Hi.

I got an OEM version of Windows 7 Home Premium 32-bit with my PC, which is capable of 64-bit.

I've read that the serial key is legal for either version, 32-bit or 64-bit, but the DVD I got only has 32-bit version.

How can I get a new DVD with the 64-bit version, as I got 8 gigs of ram and I can't use them.

I bought and built the computer myself and made a mistake when I ordered Windows, and asked for 32-bit because I was scared of compatibility, and I opened and installed it already, so I can't take it back.


Help
I have a 64 bit W7 Home Premium upgrade provided by DELL which I won't be using because I'll be going to W7 64 Ultimate I'd swap it for your W7 Home 32 and use it on my other laptop.
My System SpecsSystem Spec
Reply

 Windows OEM 32-bit bought by accident,need 64-bit DVD




Thread Tools




Similar help and support threads
Thread Forum
Bought used netbook - Q's on windows activation
I bought a used netbook on Ebay. :rolleyes: It was originally supposed to come with W7 Starter, but the seller installed W7 home premium 64. I want to do a clean reinstall, using the current CD key, BUT ONLY IF IT IS LEGIT. Here are some facts and questions: It has the W7 Starter sticker and...
Windows Updates & Activation
Bought a used laptop, is my Windows 7 Genuine?
Hi. I bought a used laptop via craigslist about 2 months ago. Its a Dell Latitude E6400. Anyways, the guy I bought it from had clean installed Windows 7 Ultimate on it, however, he gave me a selfburnt DVD and a hand written product key. This looked suspicious to me but he explained that he lost...
Windows Updates & Activation
Just bought Windows 7 I have question
Okay so I just bought the student discount of Windows 7. I also ordered the back up disk. Right now I have Vista 32 bit and I want to go to Windows 7 64 bit. So I understand I have to do a clean (custom) install. My question is, do I have to wait until my disk arrives to do this, or can I do it...
General Discussion
even the store bought sealed windows 7's are not genuine?
going thru hell here...........the windows 7 enterprise that was installed by the retailer on my HD is now apparently not genuine. I thought it had activated when i hooked the computer up to the web, have not had any issues for over three months now....yet the other day i get the black screen, and...
Windows Updates & Activation
bought a laptop with windows 7. no OS cd came with it
sony vaio. i did create a recovery disk but i would like to have a stright windows 7 cd. if i ever have to reinstall i dont want all the junk software. can i buy one from microsoft? im not trying to steal something. i already have a product key under my new laptop. also. any good sites i...
General Discussion
has anyone bought Windows 7 as a student for 45
i was going to buy anouther copy of 7 this time Pro edition as im a student i can get it for 45 and i wanted to know has anyone done this already if so how does it work if i order the hard copy of it does it come in the box with the key? or is the key emailed sepreatly. also can i use it on more...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:49.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App