IE, Excel, Windows Explorer, Firefox, etc crashed while launching

Hi,

Recently, I have a series of application crashes and it depends on the boot. if I get a good bootup, my apps will just run. However, if it's a bad boot, all my apps will crash during launch.
I've disabled non-Microsoft Services using MSconfig,
ran the following:
SURT,
sfc /scannow
Attaching CBS folder below.


Thanks.

Wayne

Hi Michelle,

If it's a bad bootup, I'll get the host of WERfault and the screen capture like before. The OS will be fine but can't launch anything like command prompt, windows explorer, etc. so can't capture all the error messages.



regards,
Wayne

I don't think it's Malware, I've just removed my BitDefender to isolate this case.

My word crashed on me again today and I managed to screen cap it scrolling through the whole window. See if there's anything interesting from there.

Thanks all.

mitchell65 said:

I still think you have some malware. At least run Malwarebytes for an initial check. You say

I've just removed my BitDefender to isolate this case.

What do you mean by "isolate this case"?

Hi Mitchell,

"For isolation" means I want to make sure the issue is not caused by BitDefender so I've removed it for now.

I have downloaded MalwareBytes and it's detected 2 infected .txt files and quarantined them but the issue remains.

regards,
Wayne

Thanks Mitchelle,

I'm very sure it's nothing to do with Malware. It's a case of corrupted files as evident i CBS.log extracted below:

2016-02-01 19:01:39, Info CSI 00000690 [SR] Cannot repair member file [l:36{18}]"System.Drawing.dll" of NetFx-System.Drawing, Version = 6.1.7601.18923, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-01 19:01:39, Info CSI 00000692 [SR] Cannot repair member file [l:76{38}]"System.DirectoryServices.Protocols.dll" of NetFx-System.DirectoryServices.Protocols, Version = 6.1.7601.18923, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-01 19:01:39, Info CSI 00000694 [SR] Cannot repair member file [l:76{38}]"System.DirectoryServices.Protocols.dll" of NetFx-System.DirectoryServices.Protocols, Version = 6.1.7601.18923, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-01 19:01:39, Info CSI 00000695 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.3074543-4_neutral_GDR"
2016-02-01 19:01:39, Info CSI 00000698 [SR] Could not reproject corrupted file [ml:520{260},l:102{51}]"\??\C:\Windows\Microsoft.NET\Framework64\v2.0.50727"\[l:76{38}]"System.DirectoryServices.Protocols.dll"; source file in store is also corrupted
2016-02-01 19:01:39, Info CSI 0000069a [SR] Cannot repair member file [l:36{18}]"System.Drawing.dll" of NetFx-System.Drawing, Version = 6.1.7601.18923, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-02-01 19:01:39, Info CSI 0000069b [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.3074543-2_neutral_GDR"
2016-02-01 19:01:39, Info CSI 0000069e [SR] Could not reproject corrupted file [ml:520{260},l:102{51}]"\??\C:\Windows\Microsoft.NET\Framework64\v2.0.50727"\[l:36{18}]"System.Drawing.dll"; source file in store is also corrupted