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#1
Need help with safe mode
Hi, I really need help I am getting the user profile service service failed the login error message. I have found a video that will sort the problem out but the problem is I cannot get into safe mode.
I have a HP PC and I can get into the HP options on boot up, but no matter what I do the F8 key is not working for me. I have tried over 50 times and it will not go into safe mode.
I have disconnected everything and even used my old monitor because I thought my new one may be messing it up. I have a wireless mouse and keyboard is this the problem? I have a regular keyboard and I tried with this and it didn't work but I had no mouse plugged in as I don't have a regular mouse.
The keyboard is working on start up because I can access the HP settings.
I have searched all over the Internet and cannot find any solutions everyone says to use F8 or choose safe mode from the start menu, but I cannot get pass the login page. Also have tired to power my PC off from the mains to try and get safe mode option but nothing happens.
Sorry for long post just wanted to put down all the information and can please someone help me, I really need to be able to get back on my PC.