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Windows 7: Event log service is unavailable?

15 Nov 2009   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Bite the bullet. System restore or System image. Go back prior to updates. Dont install the mal. tool.


My System SpecsSystem Spec
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15 Nov 2009   #12
stevieray

windows 7 x64 Home Premium
 
 

I'll try rolling back to Friday, if that doesn't work I'll try sfc/ scannow. Thanks for the help!
My System SpecsSystem Spec
15 Nov 2009   #13
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you are correct and the Mal. Tool Removal caused the problem, if you roll back to that point, your problem should be solved. If that does not work a roll back with the system image, will definaltly solve the problem. You will be rolling back to an image when everything worked. I feel that we are so very close to a solution. I will continue to look, I hate to lose.

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My System SpecsSystem Spec
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15 Nov 2009   #14
stevieray

windows 7 x64 Home Premium
 
 

I rolled back to before the MSRT install, but it still won't work. It must've stopped functioning earlier than I thought...
My System SpecsSystem Spec
15 Nov 2009   #15
stevieray

windows 7 x64 Home Premium
 
 

Hmmm... what to try next? Should I uninstall MS updates/hotfixes until it functions, or just run sfc/ scannow?
My System SpecsSystem Spec
15 Nov 2009   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

if it were me I would go with scannow, but you indicated that you prefer not to go that route. There is no proof that the problem was caused by the updates. Hold off for a day or two. If I think of anything else I will, get back to you. Just keep us posted to your actions and outcome. If everyone followed through with their final outcome, we would all benefit and learn.
My System SpecsSystem Spec
15 Nov 2009   #17
stevieray

windows 7 x64 Home Premium
 
 

Well, I went through all of the updates and uninstalled them one-by-one... made no difference. Since the Event viewer used to work fine (I last used it about a week ago), and now suddenly doesn't, I thought I'd try to "undo" any changes I made to the system recently, in the hope that one of those undone changes would fix it.

I guess its a corrupted file somewhere... if I had a bunch of time, I'd compare hashes of likely culprits, with someone who's system works fine, until the bad file is revealed... but who has that kind of free time? Not me!

Edit: Decided to run "sfc /VERIFYONLY". Maybe I can examine the list of "corrupted" files it produces, and only fix the non-patched ones.
My System SpecsSystem Spec
15 Nov 2009   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

How about this, back up your stuff, just in case. Then, with the Windows 7 DVD, do a repair. That should work, and you probably will not need the back up, but you will have it just in case.
My System SpecsSystem Spec
15 Nov 2009   #19
stevieray

windows 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by richc46 View Post
How about this, back up your stuff, just in case. Then, with the Windows 7 DVD, do a repair. That should work, and you probably will not need the back up, but you will have it just in case.
That's gonna have to be my next step. SFC only found a few corrupted files... and they were all corrupted on purpose (patched to run third-paarty themes, icons, start buttons).

Oh, and the command "sfc /verifyonly" was supposed to only check the files, not fix them... but it fixed them anyway. So I've got to repatch everything anyway. Feh.
My System SpecsSystem Spec
15 Nov 2009   #20
stevieray

windows 7 x64 Home Premium
 
 

For future reference for others who may stumble upon this thread, these are the "corrupted" files the sfc scan found:

C:\Windows\System32\imagesp1.dll
C:\Windows\System32\imageres.dll
C:\Windows\System32\shell32.dll
C:\Windows\SysWOW64\shell32.dll
C:\Windows\SysWOW64\imageres.dll
C:\Windows\SysWOW64\imagesp1.dll

These are all files that must be modified in order to customize themes, start orbs, and icons in Windows 7. Repairing these files didn't fix the original Event Viewer issue... it only broke much of my customization. Double feh.
My System SpecsSystem Spec
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