REGSVR32 pop up error


  1. mustwatchtv
    Posts : 4
    win 7 64 bit ultimate
       New #1

    REGSVR32 pop up error


    not sure of the computer specs as its at a friends house(helping him out) computer started running slow so found it to be malware,spyware ran cleaner found 25 problems fixed them and now when I start the computer I get a pop-up as soon as it shows the desktop.. (REGSVR32... the module c:/users/sc-office/appdata/local/ihsoft/pkbxezsh.dll failed to load please debug or locate the file) so I searched for pkbxezsh.dll and found nothing.It runs good now but how do I get rid of this annoying pop-up

    thanks for any help

    its a dell desktop fairly new
    4 gb ram
    1 tb HDD
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  3. oscer1
    Posts : 1,670
    win 10
       New #2

    hi try running SFC SFC /SCANNOW Command - System File Checker
    might want to try a restore point before you cleaned the computer to see if it goes away. if it goes away try running scans with malwarebytes
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  4. mustwatchtv
    Posts : 4
    win 7 64 bit ultimate
    Thread Starter
       New #3

    oscar1 I did use malwarebytes that's what found that funky file ( ihsoft/pkbxezsh.dll ) I also tried sys restore and still got the pop-up.

    thanks
      My Computer
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  6. oscer1
    Posts : 1,670
    win 10
       New #4

    did you try the system file checker?
      My Computer
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  7. mustwatchtv
    Posts : 4
    win 7 64 bit ultimate
    Thread Starter
       New #5

    will do and I will post back...thanks
      My Computer
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