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Windows 7: REGSVR32 pop up error

10 Feb 2016   #1
mustwatchtv

win 7 64 bit ultimate
 
 
REGSVR32 pop up error

not sure of the computer specs as its at a friends house(helping him out) computer started running slow so found it to be malware,spyware ran cleaner found 25 problems fixed them and now when I start the computer I get a pop-up as soon as it shows the desktop.. (REGSVR32... the module c:/users/sc-office/appdata/local/ihsoft/pkbxezsh.dll failed to load please debug or locate the file) so I searched for pkbxezsh.dll and found nothing.It runs good now but how do I get rid of this annoying pop-up

thanks for any help

its a dell desktop fairly new
4 gb ram
1 tb HDD


My System SpecsSystem Spec
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10 Feb 2016   #2
oscer1

win 7 64 bit
 
 

hi try running SFC SFC /SCANNOW Command - System File Checker
might want to try a restore point before you cleaned the computer to see if it goes away. if it goes away try running scans with malwarebytes
My System SpecsSystem Spec
10 Feb 2016   #3
mustwatchtv

win 7 64 bit ultimate
 
 

oscar1 I did use malwarebytes that's what found that funky file ( ihsoft/pkbxezsh.dll ) I also tried sys restore and still got the pop-up.

thanks
My System SpecsSystem Spec
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10 Feb 2016   #4
oscer1

win 7 64 bit
 
 

did you try the system file checker?
My System SpecsSystem Spec
11 Feb 2016   #5
mustwatchtv

win 7 64 bit ultimate
 
 

will do and I will post back...thanks
My System SpecsSystem Spec
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 REGSVR32 pop up error




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