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Windows 7: Programmes crashing after Windows 7 starts

17 Feb 2016   #1

Windows 7 Home Premium 64bit
Programmes crashing after Windows 7 starts


After I start Windows 7, some programmes (e.g. Kaspersky, MS One Drive and BBC iplayer download) crash. Kaspersky and MS One Drive crash as they start. The BBC IPlayer download works but when I try to enlarge the screen, a message comes up saying 'BBC iPlayer Downloads.exe has stopped working' and the programme closes itself.

Just to briefly explain the background to this problem, after my Windows 7 auto update last week, my AMD Radeon 7400M display driver (, version 17th April 2014) failed to work. So, I tried to upgrade the display driver. The problem started to deepen as I tried different things to rectify the problem. I ended up uninstalling the Flash Driver, and the problem did not go away, so I reinstalled it. To cut the long story short, I ended up going to the HP website and reinstalling the original switchable display driver (AMD 7470 and Intel (R) Graphics Family) the laptop came with.

I would really appreciate if someone could help me find the solution.

Thank you.

My System SpecsSystem Spec

 Programmes crashing after Windows 7 starts

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