Laptop crashes after loading windows 7 every time.


  1. Posts : 2
    Windows 7 home 32
       #1

    Laptop crashes after loading windows 7 every time.


    Hi guys, I need help, I am running windows 7 64, I think I got a virus, so in safe mode I have run avg, then super antispywar, then I ran sfc / scan now and it is telling me that it couldn't change some of the files, so I have looked at the report and it tells me the following, imjpuexc.exe, imjputyc.dll, micross.ttf, times.ttf, timesbi.ttf, sylvan.ttf, amd64\if1371e3.ppd, aren't able to be repaired.
    I haven't got the original win7 disk because it was factory installed. What is interesting, is that it crashes in safe mode with networking as well. Have tried to use the restore point nil luck,

    I can get into the homepage and it seems one minute later it freezes and I need to do a hard reboot every time.
    Not sure what to do?....
      My Computer


  2. Posts : 13,576
    Windows 10 Pro x64
       #2

    I would just reinstall windows.

    Microsoft DigitalRiver Mirror

    Free ISO Burner

    ?Torrent® (uTorrent) - a (very) tiny BitTorrent client (Do not install any extra offered garbage)

    Download the iso file of the Windows 7 version you need and burn to DVD at no more then x4 speed.

    Clean Install Windows 7

    Use the key on your COA to activate windows.

    I posted all the links you`ll need. Feel free to ask any questions you have :)
    Attached Thumbnails Attached Thumbnails Laptop crashes after loading windows 7 every time.-coa-certificate-authenticity.gif  
      My Computer


  3. Posts : 2
    Windows 7 home 32
    Thread Starter
       #3

    Hi addRAM, thank you very much, But you wouldn't believe it, I re-ran chkdsk /r and it allowed me to enter windows, I then ran updater, which update a six months of files, I also ran spy bot 2 which detected a issue in the root directory which was deleted. I also reinstalled Firefox without the add ons, at this stage it is working fine :). However I am going to burn a windows 7 disk for the future.. Thanks for your help, 👍🏻
      My Computer


 

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