Errors I would love to fix!

Hi All!
Not certain if this is the correct forum and I have the same errors that show up using Norton Utilities 15. Anyone know if there are programs I need to re-install or deletions I should make or .....??

Thanks for your time.

Best Wishes, Ed

Computer type PC/Desktop
System Manufacturer/Model Number Asus
OS Windows 7 Ultimate 32 bit
CPU Pentium Dual E2200 2.2GHZ
Motherboard P5B
Memory 4 gb
Graphics Card NVIDIA GeForce 6600

Hard Drives 1 TB, 500GB
Antivirus Malwarebyte / Microsoft Security Essentials
Browser IE11

I usually install security after the Norton installation. (less problems)

Let's look at that last one: "MpSigStub"

It looks like Microsoft Security Essentials (MSE) was installed at one time.

Uninstalling MSE does not remove that MpSigStub key.

Using REGEDIT, do you see something like this for that key?
(The folder after Temp might have a different name.)



If so, then it is not a problem. It does not need to be removed/cleaned/fixed. It won't slow your computer down.

The next one up from the bottom: HELPDIR. It does not need to be removed/cleaned/fixed either. It won't slow your computer down.

You might want to read this; Are registry cleaners necessary? - Windows Help

Thank you and Microsoft Security Essentials (MSE) has been installed for some time. Yes my registry looks exactly like your post. Does this mean that MSE should be re-installed?

Thanks, Ed

Do you have Norton Security (AV) installed, or just Norton Utilities ?

Are these really problems? In what way is the computer not working properly?

computer seems to work fine for the most part and no, there is only Norton utilities.

Ramius said:

Thank you and Microsoft Security Essentials (MSE) has been installed for some time. Yes my registry looks exactly like your post. Does this mean that MSE should be re-installed?

Thanks, Ed

Sorry that I was not clear. You don't need to take any action with MSE. If you ever do uninstall MSE, that key will probably remain behind (unless Microsoft changes the uninstall process).

Registry cleaners are "snake oil" products. They are rarely of any value. If you feel that you must use one, then use the one in CCleaner. It is pretty conservative. It will probably find some .NET Framework stuff to be removed because the Windows OS puts that stuff back with each reboot. This perpetual game lets those with OCD tendencies feel good that they have cleaned the registry.

In the case of the registry key named MpSigStub, it won't hurt MSE if you had let Norton Utilities remove the entire key*. The next time that MSE checks for updates, it will recreate that MpSigStub key if it is missing and it recreates the value/data under it if they were removed... then MSE will create a corresponding folder in the Temp folder.

If you remove the temp files and folders (manually or via some utility), then Norton Utilities might see the MpSigStub key as bad/invalid because there is no longer a folder on the hard drive to match the path indicated in the registry.


*I cannot tell by looking at the screenshot of Norton Utilities what actions it is going to take. The left pane indicates Registry Integrity (0). The MpSigStub key seems to be in the "Deep Scan" category. I wonder if Norton Utilities thinks that the "fix" is to remove the MpSigStub registry key or to recreate the folder in the Temp folder that the MpSigStub key points to.