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Windows 7 OS won't load
Have HP Pavilliion P6000 Series desktop with Windows 7 Home Premium 64-bit. When I turn on computer, it gets to the Windows logo, stays a while, screen goes black and then tries to reboot; the same process starts again. Here is what I've tried:
- Tried system restore, but all my restore points have vanished. (I generally create at least 1 restore point a week.)
- Tried repair tools, but couldn't repair anything; said "unusual configuration" is the root cause or words to that effect.
- Tried using system repair disk, but still didn't work.
- Ran chkdsk and noticed that all data was in the D drive where my OS is stored. Would that effect my Windows OS booting. Am puzzled as to how that happened.
- Tried to back up data to external drive, saw the drive listed for selection and highlighted, but then got the message that the drive didn't have enough empty space. The external drive has 465G empty and only needed 365G to back up all data. Didn't matter if I only tried to back up 21 G.
- I have system image, albeit a year old, but I'm wondering if that will even work and hesitant to lose irreplaceable data.
Should I try:
- My OS is in the D drive. Can I try booting from a Windows 7 Professional 32-bit with SP1 installation disk or would compatibility be an issue since my computer is 64-bit?
- Removing my hard drive and putting in an enclosure to connect to another computer. Would moving data from D drive to another drive help?
Suggestions, please. Not afraid to try things if given clear directions. Thanks