New
#1
all data files AND programs have disappeared...
my sister's computer (a Windows 7 notebook) now, when you turn it on, it says something like "welcome to your new computer..." and all her data files and programs are gone..
(her account is still there, I was able to log on with the same password from before...)
the last time she used it was a few weeks ago.. everything was working fine..
(since then the computer underwent a long road trip... I don't suppose something could have happened to the hard drive during the road trip to cause this? the road trip was a return trip, nothing happened to it on the trip there, and the computer has been on the same return road trip before..)
we're baffled here.... how can we fix this? can we recover the data and programs?
thank you...