Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Brand new build PC freeze up

29 Mar 2016   #1
kb24

Windows 7 64 bit
 
 
Brand new build PC freeze up

Hi everyone,

I just recently built a new computer and it freezes randomly. Very annoying!! Mouse cursor and keyboard freezes.

Pc specs:

Motherboard: Gigabyte B150M-DS3h socket 1151
RAM:Crucial Ballistix Sport LT 8GB DDR4-2400
CPU: Intel Core i5-6500
Power supply: Corsair Builder 500W
graphics: XFX Radeon R9 380X 4GB DD
Hard drive: Seagate Barracuda 1TB 3.5" 7200RPM and Sandisk SSD PLUS 240GB 2.5" Solid State Drive

I don't know much about computers so any help would be greatly appreciated!


My System SpecsSystem Spec
.
29 Mar 2016   #2
SCANNERMAN777

Windows 7 Ultimate, Windows 8.1 Pro, Linux Mint/Cinnimon (Triple Boot)
 
 

Does the cursor and keyboard freeze up when you are in safe mode?
My System SpecsSystem Spec
29 Mar 2016   #3
RogerR

7 x64 Ultimate
 
 

Have you checked Device Manager for hardware driver issues? Especially on a new build I would ensure the latest drivers were all installed.
My System SpecsSystem Spec
.

29 Mar 2016   #4
kb24

Windows 7 64 bit
 
 

I've checked the device manager for hardware driver issues and installed all the latest drivers.
I'm currently checking to see if the problem persists in safe mode. What will this tell us?
My System SpecsSystem Spec
29 Mar 2016   #5
RogerR

7 x64 Ultimate
 
 

Hangs and freezes are often driver issues. You say 'random' so assuming the errors aren't linked to specific programs (games?) and you have run hardware diagnostics, check windows error logging. Control Panel > Administrative Tools > Event Viewer > Windows Logs > Application. Critical errors there can provide clues.
My System SpecsSystem Spec
29 Mar 2016   #6
kb24

Windows 7 64 bit
 
 

Yes, it freezes randomly, requiring a force shutdown. I've checked through the log, and a crtical error did appear. Source: WMI, event ID: 10
My System SpecsSystem Spec
29 Mar 2016   #7
kb24

Windows 7 64 bit
 
 

So far my computer has been in safe mode for 2hours and no freezing has occurred.
My System SpecsSystem Spec
29 Mar 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
29 Mar 2016   #9
kb24

Windows 7 64 bit
 
 

I attached them below


Attached Thumbnails
Brand new build PC freeze up-services.jpg   Brand new build PC freeze up-startup.jpg  
My System SpecsSystem Spec
29 Mar 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
How does it work in clean boot ?
What is daemon tools used for exactly ?
My System SpecsSystem Spec
Reply

 Brand new build PC freeze up




Thread Tools




Similar help and support threads
Thread Forum
Brand new build, BSoD with bccodes F4 and 7A
Hey all, this is my first time posting on the forums, so don't mind any bad etiquette. About 3 weeks ago I built myself a new computer for the first time. The installation went smoothly and everything worked perfectly fine. For the first two weeks, no errors in sight. I was playing games such as...
BSOD Help and Support
BSOD on brand new build
I was in Photoshop editing some photos, and was chatting with someone on Skype when suddenly I got a BSOD. The computer restarted before I got a chance to read what the BSOD said, but I did make sure to run a scan after the computer came back up. Any help would be appreciated.
BSOD Help and Support
BSOD's brand new build, nothing installed yet
Hello, like the subject line says I just built a new machine a couple weeks ago. Right away I started getting blue screens, almost all of them happened within the first 1-2 minutes after logging into windows, a couple times immediately after logging in. It happened before I even launched any...
BSOD Help and Support
Brand new build, 1tb drive showing up as 1gb, how to fix?
I built this computer, roughly based off the Ars Technica Hot Rod 2011, except with an i7 instead of an i5. I'm pretty sure that my mobo can handle a 1tb drive. My Seagate Barracuda 7200 1tb drive is only allowing me to format as "100mb" I am running Windows 7 off my solid state. I also have my...
PC Custom Builds and Overclocking
& Home Premium random freeze (No BSOD). Brand new PC!
Greetings, and thanks for this forum! Please help! I have searched this and onther sites including Microsoft and I am able to find alot of complaints about this but no real documented fixes. The problem: the machine will randomly go dormant. It might stay up for 30 minutes, it may last for 2 days....
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:29.
Twitter Facebook Google+