Windows Explorer keeps restarting

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  1. Posts : 12
    Windows 7 Home Premium
       #1

    Windows Explorer keeps restarting


    Windows Explorer keeps popping up saying it has stopped running and needs to be restarted. So the only option I have is to restart it. I've seen online about running Command Prompt sfc /scannow. I've done that and I've included a cropped (for size) screenshot of the result. I can still use my laptop, however it that disrupts what I'm doing. It's very frustrating and worrying. It didn't start until recently.

    Thank you for any assistance you can provide.
    Attached Thumbnails Attached Thumbnails Windows Explorer keeps restarting-command-prompt-scannow-issues.jpg  
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    Use Clean boot,
    Troubleshoot Application Conflicts by Performing a Clean Startup
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here.
      My Computer


  3. Posts : 12
    Windows 7 Home Premium
    Thread Starter
       #3

    ThrashZone said:
    Hi and welcome to SevenForums,
    Use Clean boot,
    Troubleshoot Application Conflicts by Performing a Clean Startup
    Click Start and type in the search box,
    msconfig
    Click on the suggestion on top or hit the Enter key,
    Go to the Startup section and take some screen shots for a complete list,
    Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
    Repeat the screen shots,
    See the links above my signature on how to take and upload screen shots here.
    Does that only help if it's doing it on start-up? It starts up fine, then as I'm using it and doing things it does that.
      My Computer


  4. Posts : 12
    Windows 7 Home Premium
    Thread Starter
       #4

    @ThrashZone

    Here's the screen shot you mentioned. I spliced them into one.
    Attached Thumbnails Attached Thumbnails Windows Explorer keeps restarting-here-we-go.jpg  
      My Computer


  5. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #5

    I see your using system mechanic, hope you havn't used the registry clean up option.

    I also suggest you run the Avast BOOT time scan

    Roy
      My Computer


  6. Posts : 12
    Windows 7 Home Premium
    Thread Starter
       #6

    @torchwood
    I don't think so, I can't remember. lol. Is it a bad thing?

    P.S. GREAT name. I'm a big Whovian myself.
      My Computer


  7. Posts : 12
    Windows 7 Home Premium
    Thread Starter
       #7

    @torchwood
    Okay, so I ran Boot Scan. Does that fix the infected/corrupted files or just identify them?
      My Computer


  8. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    Hi Crash,
    Avast shoud have fixed them, if it has any found items will be in its Quarentine folder, you shoud be able to view the log it created, copy and paste it please. DO NOT touch the quarentine folder.

    please try sfc /scannow again.

    As for system Mechanic it will also have a log of changes its made, copy and post them as well please.

    note you turned SM of once but its recreated its start up process, you can see that in the report you posted.

    Roy
      My Computer


  9. Posts : 12
    Windows 7 Home Premium
    Thread Starter
       #9

    @torchwood
    Well, I think the SM start up process is actually iolo Live Boost. Also, with Avast, how do I find the log it created? I tried running sfc /scannow again and Windows Explorer locked up and I hate to do a hard restart.
      My Computer


  10. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    Hi Crash,
    Havn't used Avast for years, if i remember correctly its under the history section.

    Roy
      My Computer


 
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