Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Black Screen - Help Please!

27 Apr 2016   #1

Black Screen - Help Please!


Long story short, I declined the windows 10 installation (just before agreeing to the terms) and then the screen reboots, trying to restore the previous version of window (window 7), but after reboot, the screen is all black and I can only see the cursor. Other than that, nothing shows up or is clickable. I did try to reboot into safe mode and I can see everything that was on my desktop, so nothing is lost, but oddly enough when I try to reboot normally, all I get is the black screen and movable cursor... Help please!

Edit: Now it just keeps rebooting, saying it's unable to start and when I tried Startup Repair.
There is no 'Command Prompt' option, as it only lists 'Startup Repair' and 'Recovery Management', and I have no recovery disk either.

My System SpecsSystem Spec
27 Apr 2016   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome poiu now if you can get into safe mode the sfc is best run for two to three times and also I would be running this Disk Check < if necessary include the /f and /r in the command line as per Option2 in safe mode

You can also work through this Troubleshooting Windows 7 Failure to Boot

Now all else failing I would personally retrieve all my data (can be done without a Windows boot) then do a clean all on that drive then reinstall the OS. That is assuming you have thr original installatiom media. If the machine was factory installed then you may have a factory restore partition you can use to bring it back to out of the box condition but that also loses all the data so again you would need to back up your data before doing that.

Now as we do not know anything much about your system please do this System Info - See Your System Specs
My System SpecsSystem Spec

 Black Screen - Help Please!

Thread Tools

Similar help and support threads
Thread Forum
Black Screen/Blank screen after screen replacement
Hello, Recently my laptop screen had to be replaced due to a cracked screen. Original screen was a Samsung and the new screen is LG. After this, whenever I install Intel HD graphics, windows boots up till the login screen and then goes black, one bright flicker, then completely black again....
Graphic Cards
Black Screen During WIN 7 POST , Black Screen Even In Safe Mode
Hi, I have this 4 year old Lenovo Y560(config below) The discrete graphic card has probably fried a long time ago, so last year when I did a clean install of Windows, I had to disable ATI Card permanently in the device manager using safe mode and used the Intel integrated card. A few days ago, I...
Installation & Setup
Black Screen of Death true black no keys work at all!!!HELP
i believe virus deleted a system 32 exe file it is a confident guess. I have a true black screen nothing at all comes up doesn't load anything no hot keys work. windows 7 hp laptop I need to know if I can get into bios if f keys don't work, cd repair disk don't work. what can I do power button and...
BSOD Help and Support
BlueScreen playing MMO's. Screen Goes Black, Restarts and Stays Black
Hello there, So as the title says, I'm having some problems with my computer. I bought it about 4 weeks ago, and no issues with it other than when I try to play an MMO that would make the graphics card work. The graphics card that is installed in the computer was separately bought and installed,...
BSOD Help and Support
Black Rectangles/Black Boxes All Over The Screen
When I turn on my computer, it's all fine until after I login. I get these patches of small black rectangles all over my screen which stay above windows and everything (see attatched photo). I located it down to being an issue with dwm.exe as the boxes go away when I end that task. I just don't...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:56.
Twitter Facebook Google+