Solved Cannot press ENTER or click Arrow to Login

madmax2

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I cannot login to Windows.

I can type in my password
but I cannot press enter to login.

I can't even click the arrow key next to the password field to login.


Note:
I have a program called Luxand blink installed which uses facial to login.
I can still login via face login.

But I can't by typing password.
 
Last edited:

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASUSTeK Computer INC. P8Z68-V PRO
Memory
16.00 GB
Graphics Card(s)
AMD Radeon HD 6950
Sound Card
(1) AMD High Definition Audio Device (2) Webcam 250 (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De
PSU
Corsair HX 650
Can you login normally if you boot to Safe mode or Safe mode with networking? If yes then I suspect the Luxand software is the cause. Uninstall it and see if login is back to normal with a normal boot.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
What happens if you press CTRL+ALT+DEL twice to bring up the classic login screen? Can you click / type on that?
 

My Computer My Computer

Computer type
PC/Desktop
OS
windows 7 Home 64 bit
Can you login normally if you boot to Safe mode or Safe mode with networking? If yes then I suspect the Luxand software is the cause. Uninstall it and see if login is back to normal with a normal boot.

Just tested this
and I can login normally via password in safe boot.

I can press enter after typing password.

The weird thing is before, I was able to login via password when I had installed Luxand.

This problem only started happening about a few days ago or rather I noticed it now
since I have been using facial login.
Not sure what happened to cause this.

When I press enter I just hear the windows sound.
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASUSTeK Computer INC. P8Z68-V PRO
Memory
16.00 GB
Graphics Card(s)
AMD Radeon HD 6950
Sound Card
(1) AMD High Definition Audio Device (2) Webcam 250 (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De
PSU
Corsair HX 650
What happens if you press CTRL+ALT+DEL twice to bring up the classic login screen? Can you click / type on that?

Nope,

also I don't have CTRL+ALT+DEL enabled.
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASUSTeK Computer INC. P8Z68-V PRO
Memory
16.00 GB
Graphics Card(s)
AMD Radeon HD 6950
Sound Card
(1) AMD High Definition Audio Device (2) Webcam 250 (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De
PSU
Corsair HX 650
This problem has been solved after removing some leftover DLL files after uninstalling a program called DigitalPersona.

Credits to Pyprohly for the solution..

Additionally, check that none of the following dlls exist in C:\Windows\System32 or C:\Windows\SysWOW64:
Delete all of these DLLs if any exists.
Code:
DPClback.dll
DPCrProv.dll
DPFPApi.dll
dpHFtrEx.dll
dpHMatch.dll
DpPwdFlt.dll
DPSDApi.dll

See this thread for more detail about the cause and solution.

http://www.sevenforums.com/general-...-no-name-user-login-screen-2.html#post3250292

To avoid the problem in the first place..
Do not install DigitalPersona.
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
Motherboard
ASUSTeK Computer INC. P8Z68-V PRO
Memory
16.00 GB
Graphics Card(s)
AMD Radeon HD 6950
Sound Card
(1) AMD High Definition Audio Device (2) Webcam 250 (3)
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) M4-CT064M4SSD2 ATA Device (2) M4-CT128M4SSD2 ATA Device (3) SAMSUNG HD103SJ ATA Device (4) WDC WD20EARX-00PASB0 ATA Device (5) WDC WD20EARX-00PASB0 ATA Device (6) WDC WD20 EARS-00MVWB0 SCSI Disk Device (7) Generic USB CF Reader USB De
PSU
Corsair HX 650
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