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#1
Windows 7 frozen
So my grandmother has Windows 7 on her Dell laptop and it kept asking for Windows 10 upgrade so she clicked ok but now can't get into it we don't have a Windows 10 disk and Windows 7 already came in the machine so you don't have a disc for that either I can get into safe mode but then it's frozen and won't let me log in please help. The last picture is in safe mode but the entire screen is Frozen