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Windows 7: black screen blue logo

22 May 2016   #1

Windows 7
black screen blue logo

can anyon help?
I have a Toshiba laptop with windows 7
when I tried to open it I got a black background with a blue Windows logo on
after a few seconds loading it goes to a black screen with no curser

My System SpecsSystem Spec
24 May 2016   #2

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Blue Windows Logo?
Are you sure that you are using windows 7?
My System SpecsSystem Spec

 black screen blue logo

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