Desktop icons and start menu frozen

johnbgood · 24 May 2016

There are four desktop icons including the Start Menu (open) that will not move, do not function, I ran a scan, I believe it was scannow and that shows file corrupt
I am able to use the laptop but these icons need to go, I created another Recycle Bin that functions and I am able to open another Start Tab on top of the unmovable one.
The error message I received from scannow is:
Microsoft-Windows-ieframe, Version = 11.2.9600.18282, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing

I am not a computer guru, but I can get around fairly well.
Thanks

Arc · 24 May 2016

Welcome aboard! It sounds that somebody played with you.

johnbgood said:

I created another Recycle Bin that functions and I am able to open another Start Tab on top of the unmovable one.

You should not be able to do those unless the applied wallpaper is a printscreen one.

Change the desktop wallpaper. If you like that very nude one, re-apply it form the folder where you have saved it.

Desktop Background - Change

See how it goes. Let us know.

johnbgood · 24 May 2016

awesome!
that did it, but the "very nude" photo that has been with me for many years must be corrupt, there are 3 photos available and I tried all of them.
the issue came back, i will have to look for another copy that is probably in a storage disc somewhere.

I can't thank you guys enough!

j